Nursing Fundamentals Chapter 14

Chapter study guide f

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What is the process called when records are reviewed?
Audit
Skills that include problem solving, decision making, thinking and creativity
Cognitive skill
Review of a client's health care while the client is still receiving care
Concurrent audit
Consists of two parts: a conclusion and supporting data
Evaluation statement
Focuses on how care was given
Process evaluation
A program that is an ongoing, systematic process designed to evaluate and promote excellence in the health care provided to clients.
Quality assurance program (QA)
Ongoing, systematic approach with the focuse on improving the quality of care
Quality improvement (QI)
Evaluation of a client's record after discharge from an agency
Retrospective audit
Process for identifying the factors that bring about deviations in practices that lead to a sentinel event
Root cause analysis
Unexpected event that involves death or serious physical or psychological injury or risk thereof
Sentinel event
An evaluation that focuses on the setting in which the care was given
Structural evaluation
Purposeful hands on skills
Technical skills
Planned ongoing activity in which the client and health care professionals determine the client's progress toward achievement of goals and effectiveness of nursing care plan
Evaluating
Consist of doing and documenting the activities that are specific nursing actions to carry out interventions
Implementing
All of the activities, verbal, and nonverbal, people use when interacting directly with one another
Interpersonal skills