MIS 300 EXAM 2

MIS 300 EXAM 2 For The Winter Quarter
Created Feb 9, 2009
by dl215
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Side ASide B
What are the different types of information?
C. Levels, formats, granularities
2.Which of the following is an example of transactional information?
D. All of the above
3.Which of the following implies that information is current with respect to the business requirement?...
d. Timeliness
4. Which of the following represents the different information levels?
. Individual, department, enterprise
5. What encompasses all organizational information and its primary purpose is to support the...
Analytical information
6. Which of the following is not one of the five characteristics common to high quality information?
Quantity
7. Which of the following is a quantitative model typically used by a DSS?
All of the above
8. What finds the inputs necessary to achieve a goal, such as a desired level
d. Goal-seeking analysis
9. Which of these systems processes large amounts of data for routine transactions
c. Executive Information Systems
Which of these systems deals with semi-structured decisions?
b. Decision Support Systems
11. Which of the following represents the top-down (executives to analysts) organizational...
c. EIS, DSS, TPS
All of the following are characteristics of information, except
d. Quantity
16. Which of the following is an example of transactional information?
c. Purchasing stock
20. All of the following are reasons why operational systems are not appropriate for business...
B. Operational systems are integrated
21. What do data warehouses support?
B. Analytical processing
22. Which of the following describes ETL?
A. A process that extracts information from internal and external databases
23. What is data mining?
D. Process of analyzing data to extract information not offered by the raw data alone
24. When does information cleansing occur in the data warehouse?
C. During the ETL process and once it is in the data warehouse
25. Which of the following occurs during data cleansing?
D. All of the above
26. Which of the following statements is true?
D. The more complete and accurate an organization wants to get its information, the more it...
27. What is information that people use to support their decision-making efforts
D. Business intelligence
28. Why is Ben & Jerry’s using business intelligence?
B. To create new flavors of ice cream????
29. Why is Noodles & Company using business intelligence?
C. To track store quality?????
What can a model accomplish?
D. All of the above
52. What is drill-down capability?
C. Enables users to get details, and details of details, of information
53. What is slice-and-dice capability?
B. The ability to look at information from different perspectives
54. What integrates information from multiple components and tailors the information to individual...
D. Digital dashboard
55. What is a category of AI that attempts to emulate the way the human
D. Neural network
56. What is a technique used to divide an information set into mutually exclusive groups such...
C. Cluster analysis
57. What reveals the degree to which variables are related and the nature and frequency of...
A. Association detection
58. Which of the following is a form of statistical analysis?
A. Forecasting
59. Which of the following is an incorrect enterprise view of information technology
C. Processing is OLTP for executives and OLAP for analysts
60. Which system differentiates an executive information system from a decision support system...
A. Order processing system
72. CRM allows an organization to accomplish all of the following, except
C) Complicate marketing and sales processes
73. What helps an organization identify its customers across applications?
D. Reporting
74. Which question below represents an analyzing question?
B. Why did sales not meet forecasts?
75. Which of the following is not one of the three phases in the evolution of CRM
C. Processing
76. What is an organization performing when it asks questions such as “why was customer revenue...
B. CRM analyzing technologies
77. What is an organization performing when it asks questions such as “which customers are...
D. CRM predicting technologies
78. Which of the following represents operational CRM?
A) Supports traditional transactional processing
79. What supports back-office operations and strategic analysis and includes all systems that...
A) Analytical CRM
80. What can analytical CRM modeling tools discover
D) All of the above
86. What is at the heart of any ERP system?
d. Database
87. Which evolution of ERP contains scheduling, forecasting, capacity planning, e-commerce,...
b. Extended ERP
90. Which system supports the work of teams by facilitating sharing and flow of the
b. Collaboration System
Which component is considered as a Extended ERP component?
d. E-business
96. Which of the following describes an ERP system?
D. All of the above
97. Which of the following is a reason for ERPs explosive growth?
D. All of the above
98. What is the primary difference in an organization before and after an ERP
D. All of the above
99. Which evolution of ERP contains materials planning, order entry, distribution, general...
A. ERP
102. Which evolution of ERP contains project management, knowledge management, workflow management,...
C. ERP II
104. Which of the following is a business-related consequence of successful software?
A. Increase revenues
105. Which of the following is a business-related consequence of failing software?
D. All of the above
106. What is the systems development life cycle?
D. The overall process for developing information systems from planning and analysis through...
107. What is the analysis phase in the SDLC?
B. Involves analyzing end-user business requirements and refining project goals into defined...
108. What is the design phase in the SDLC?
C. Involves describing the desired features and operations of the system
109. What is the implementation phase in the SDLC?
D. Involves placing the system into production so users can begin to perform actual business...
110. What is a sequential, activity-based process in which each phase in the SDLC is performed...
C. Waterfall methodology
111. What emphasizes extensive user involvement in the rapid and evolutionary construction...
A. RAD methodology
112. What breaks a project into tiny phases, and developers cannot continue on to the next...
D. Extreme programming
113. Which of the following is a fundamental of the RAD methodology?
D. All of the above
114. Which of the following is not one of the primary principles an organization should follow...
C. Test and deliver infrequently
115. What is the application of knowledge, skills, tools, and techniques to project activities...
A. Project management
116. What are the three primary variables in any project?
C. Time, cost, scope
118. Which of the following is a characteristic of a successful project
D. All of the above
178. Core business relationships and models are dramatically changing, including shifts from...
D. All of the above
179. Which of the following is one of the new series of business success factors that are helping...
D. All of the above
180. Which of the following is one of the 21st century organizational trends on the business...
D. All of the above
188. A company X wanted to enter a new market. Using its CRM systems, the company identified...
c. Focused Strategy
12. External sources of information are used as input in the EIS.
T
15. Transactional information is used when performing operational tasks and repetitive decisions...
T
17. Call center operators enter abbreviated or erroneous information by accident or to save...
T
18. The uniqueness characteristic of high quality information ensures that none of the values...
F
29. The primary purpose of a data warehouse is to perform transactional processes.
F
30. Extraction, transformation, and loading is a process that extracts information from internal...
T
31. The data warehouse is a location for all of a businesses information.
f
32. A datamart contains a subset of data warehouse information.
T
33. A Dimension is a particular attribute of information.
T
34. A cube is the common term for the representation of multidimensional information.
T
35. Data Information in a data warehouse contains layers of columns and rows and this is known...
t
36. Data warehousing is about extending the transformation of data into information.
T
37. The primary difference between a database and a data warehouse is that a database stores...
T
38. In a data warehouse and data mart, information is a series of 2-dimensional information
F
39. In a data warehouse and data mart, information is multidimensional, it contains layers...
T
40. Information cleansing and scrubbing is a process that weeds out and fixes or discards inconsistent,...
T
41. The more complete and accurate an organization wants to get its information, the less it...
F
43. The data warehouse provides the ability to support decision-making but also disrupts the...
F
44. The primary purpose of data warehouse is to aggregate information throughout an organization...
T
45. An organization need not necessarily maintain high quality data in the data warehouse.????
F
46. Information cleansing activity includes removal of redundant records.
T
63. Sensitivity analysis, what-if analysis, and association analysis are the three quantitative...
F
64. Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered...
T
65. A model is a simplified representation or abstraction of reality
T
66. What-if analysis checks the impact of a change in an assumption on the proposed solution....
T
72. Online transaction processing (OLTP) is a method of computerized processing in which business...
F
70. Collaboration Systems support the work of teams by facilitating the sharing and flow of...
T
68. Expert systems are computerized advisory programs that imitate the reasoning processes...
T
84. The business world is shifting from customer focus to product focus.
F
85. The primary difference between operational CRM and analytical CRM is the direct interaction...
F
83. CRM is based on the premise that those organizations that understand the needs of individual...
T
86. Personalization occurs when a Web site can know enough about a person’s likes and dislikes...
T
95. When a user enters or updates information in one ERP module, it is immediately and automatically...
T
Core ERP component is a traditional ERP component that primarily focus on internal operations....
T
102. Lines between SCM, CRM and ERP will continue to blur in future with the usage of internet,...
T
122. A prototype is a smaller-scale representation or working model of the users’ requirements...
T
124. The waterfall methodology aims for customer satisfaction through early and continuous...
F
123. Planning,analysis, design, development, testing, implementation, and maintenance are the...
T
126. Feature creep occurs when the scope increases
F
127. Critical Success Factor (CSF) is a factor that is critical to an organization’s success....
T
129. Business Process Reengineering attempts to understand and measure the current process...
F
130. Continuous Business Process Model analyses and redesigns the workflow within and between...
F
132. Project Sponsor recognizes business need for the new system and desires to see it implemented....
T
133. An Agnostic CEO is convinced IT is strategically important and believes he or she is...
F
134. An Atheist archetype CEO is convinced IT is of little value and publicly espouses this...
T
135. Extreme programming methodology sees the project as a whole and developers conteven if...
F
136. The scope of project in case of Agile methodology is less as compared to Extreme programming...
T
137. During the implementation phase, all the project pieces are brought together into a special...
F
138. Maintenance phase involves performing changes, corrections, additions and upgrades to...
T
140. A buy Vs build analysis is performed during the development phase.
F
151. Consumer behavior, visibility, competition, and speed are the four changes resulting from...
T
193. SCM systems creates entry barriers thereby increasing the threat of new entrants.
F
165. Hummer is following a broad cost leadership strategy.
F
166. Examining the organization as a value chain determines which activities add value for...
T
151. Consumer behavior, visibility, competition, and speed are the four changes resulting from...
T
140. A buy Vs build analysis is performed during the development phase
F
138. Maintenance phase involves performing changes, corrections, additions and upgrades to...
T
139. Lack of support from business management is one of the major reasons why IT projects fall...
T
135. Extreme programming methodology sees the project as a whole and developers continue working...
F
136. The scope of project in case of Agile methodology is less as compared to Extreme programming...
T


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