MGT 310 Chapter 2

Management 310 - Chapter 2 Exam study (mini exam)

17 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Choking under pressure
A person's performance declines despite incentives for optimal performance
Social Facilitation
Predicatable enhancement in performance that occurs when people are in the presence of others
Social inhibition
When people are in the center of attention and they are concerned with descrepencies between their performance and standards of excellence
Group potency
The belief that the group has in themselves. a significant predictor of actual performance
Kohler effect
Less capable memebers work harder
The collective Effort Model
Accounts for the conditions that may produce motivational gains in groups
Three main causes of free riding
Diffusion of responsibility - an individual does not feel individually responsible (deindividuation)

A reduced sense of self-efficacy - not voting because my vote wont matter anyway

the "sucker effect" - when every1 wants to avoid being taken advantage of (some1 left to do all the work and not getting all the credit)
Social Striving
When the least capable member of the team feels particularly indispensible for group success, the group experiences "social striving" meaning that they work hard to achieve their goals
Positive illusion bias
Unwarranted beliefs in one's own superiority and can wreck havoc in teams
Model of group effectiveness
Productivity

cohesion

learning

integration
Equifinality
A team can reach the same outcome from various inital conditions and by a variety of means
The Team Performance Equation
AP=PP+S-T
Task demands
PP (potential productivity) - requirements imposed on the team by the task itself and the rules governing task performance.

Tasks determine both the resources needed for optimal performance and hot to combine resources.
Resources
Relevent abilities, skills, and toold possessed by people attempting to perform the task
Process
Concerns the teams use resources to meet task demands