Fill in the Blanks with Correct Operations Management for Services Flashcards

How Well Do You Know About Operations Management for Services? Answer these quiz-based flashcards based on the Operations Management for Services and check your knowledge. This flashcard is simple and easy to use and is more fun-oriented.  

53 cards   |   Total Attempts: 241
  

Cards In This Set

Front Back
Operations Management involves planning the _______ that transform resources into finished products
Processes
Manufacturing involves the activities and processes used in making _______ products
Tangible
Labor, money, and energy are examples of _______
Inputs
The _______ of services can make it difficult to estimate their demand
Perishability
The products of service organizations tend to be more _______ than those of their manufacturing counterparts
Customized
The degree of variation of inputs and outputs is known as _______
Customization
Configuring a Dell computer with the exact configuration that fits your needs, from the color to the amount of money, is an example of _______
Mass Customization
_______ speeds up production and reduces production costs
Standardization
Creating products in self-contained units is known as _______ design
Modular
Is the maximum load that an organizational unit can carry
Capacity
Planning capacity needs is an important duty of the _______ manager
Operations
_______ layout brings all resources required to create a product to a central location
Fixed-Position
_______ layout organizes related transformation processes into departments
Process
_______ layout breaks production down into relatively simple tasks
Product
_______ operations and manufacturing can improve a firm’s reputation and customer and employee loyalty through efforts such as conservation, recycling, alternative energy usage and reduction of pollution
Green