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Cards In This Set
| Front | Back |
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A firm’s _______ may be expressed formally through its mission statement or code of ethics
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Culture
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The key to success in any organization is satisfying _______
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Stakeholders
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_______ involves the division of labor into individual tasks
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Specialization
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_______ involves the grouping of jobs into working units
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Departmentalization
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Finance, marketing, and human resources are examples of _______ departmentalization
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Functional
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_______ corporations often use geographical departmentalization
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Multinational
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Customer departmentalization arranges jobs based on the _______ of various customer groups
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Needs
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The extent to which authority is delegated throughout an organization determines its degree of _______
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Centralization
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The U.S. Army and the IRS are examples of _______ organizations
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Centralized
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_______ is characteristic of organizations that operate in complex, unpredictable environments
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Decentralization
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Decentralization requires that lower-level managers have strong _______ skills
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Decision-Making
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A _______ span of management exists when a manager supervises a very large number of employees
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Wide
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Organizations with few layers are considered _______ and as a consequence have _______ spans of management
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Flat; Wide
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The simplest organizational structure is a _______ structure, with direct lines of authority from the top to the lowest level of the organization
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Line
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In _______ organizations, employees may lack the authority to carry out certain decisions
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Line-and-Staff
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