Answer These Learning and Decision Making Terms Flashcards

Reflects relatively permanent changes in an employees knowledge or skill that result from experience

Refers to the process pf generating and choosing from a set of alternatives to solve a problem

Refers to the knowledge and skills that distinguish experts from novices and less experienced people

The information that's relatively easily communicated and a large part of what companies teach during training sessions. Ex) the textbook is communicating explicit knowledge that will be useful for future jobs

Is what employees can typically learn only through experience. Not easily communicated but may be the most important aspect of what we learn in organizations

Says that we learn by observing the link btw our voluntary behavior and the consequences that follow it

There are four specific consequences typically used by organizations to modify employee behavior: Positive Reinforcement, Extinction, Punishment, & Negative Reinforcement

Occurs when a positive outcome follows a desired behavior

Occurs when an unwanted outcome is removed following a desired behavior

Occurs when an unwanted outcome follows an unwanted behavior

Occurs when there is the removal of a consequence following an unwanted behavior

The timing of when the contingencies are applied

The simplest schedule and happens when a specific consequence follows each and every occurrence of a desired behavior.

Happens when reinforcement does not follow each instace of desired behavior

Is where workers are rewarded after a certain amount of time and the length of the time btw reinforcement periods stays the same