MGMT Ch 12

53 cards

management chapter 12


 
  
Created Apr 3, 2011
by
lvm13

 

 
Table View
 
Download
 
Print

Flashcard Set Preview

  Side A   Side B
1
Team Process 
 
the term that reflects the different types of activities and interactions that occur within...
2
Process Gain
 
getting more from the team than you would expect according to the capabilities of its individual...
3
Process loss
 
getting less from the team than you would expect based on the capabilities of it individual...
4
Coordination Loss
 
consumes time and energy that could otherwise be devoted to task activity
5
Production Blocking
 
occurs when members have to wait on one another before they can do their part of the team task
6
Motivational Loss
 
the loss in team productivity that occurs when team members do not work as hard as they could
7
Social Loafing
 
happens when member exerts less effort when working on team tasks than they would if they worked...
8
Taskwork Processes
 
are the activities of team members that relate directly to the accomplishment of team tasks
9
When teams engage in Creative Behavior,
 
their activities are focused on generating novel and useful ideas and solutions
10
Brainstorming
 
involves a face-to-face meeting of team members in which each offers as many ideas as possible...
11
Nominal Group Technique
 
is similar to traditional brainstorming session, but it makes ppl write down ideas on their...
12
Decision Making
 
how people use information and intuition to make specific decisions.
13
Decision Informity
 
reflects whether members possess adequate information about their own task responsibilities
14
Staff Validity
 
refers to the degree to which members make good recommendations to the leader
15
Hierarchical Sensitivity
 
reflects the degree to which the leader effectively weighs the recommendations of the members
16
Boundary Spanning
 
involves activities with individuals and groups other than those who are considered part of...
17
Ambassador Activities
 
refer to communications that are intended to protect the team, persuade others to support the...
18
Task Coordinator Activities
 
involve communications that are intended to coordinate task-related issues with people or groups...
19
Scout Activities
 
refers to things team members do to obtain info about technology, competitors or the broader...
20
Teamwork Processes
 
refer to the interpersonal activities that facilitate the accomplishment of the team's work...
21
Transition Processes
 
are teamwork activities that focus on preparation for the future work
22
Mission analysis
 
involves an analysis of the teams task, the challenges that face the team and the resources...
23
Strateg Formation
 
refers to the development of courses of action and contingency plans, and then adapting those...
24
Goal Specification
 
involves the development and prioritization of goals related to the team's mission and strategy
25
Action Processes
 
are important as the taskwork is being accomplished
26

 

27
Systems monitoring
 
involves keeping track of things that the team needs to accomplish its work
28
Helping Behavior
 
involves members going out of their way to help or back up other team members
29
Coordination
 
refers to synchronizing team members' activities in a way that makes them mesh effectively...
30
Interpersonal Process
 
are important before during or in between periods of taskwork
31
Motivating and confidence building
 
refers to things team member do or say that affect the degree to which members are motivated...
32
Affect Management
 
involves activities that foster a sense of emotional balance and unity
33
Conflict Management
 
involves activities that the team uses to manage conflict that arise in the course of its work
34
Relationship Conflict
 
refers to disagreements among team members in teams of interpersonal relationship or incompatibilities...
35
Task Conflict
 
refers to disagreements among members about the team's tasks
36
Communication
 
is the process by which information and meaning gets transferred from a sender to a receiver
37
All Channel
 
highly decentralized
38

 

39

 

40
Wheel 
 
highly centralized
41
Team States
 
refer to specific types of feelings and thoughts that coalesce in the minds of team members...
42
Cohesion
 
happens when members of teams develop strong emotional bonds to other members of their team...
43
Groupthink
 
happens in highly cohesive harmony by striving toward consensus on issues without ever offering,...
44
Potency 
 
refers to the degree to which members believe that the team can be effective across a variety...
45
Mental Models
 
refers to the level of common understanding among team members with regard to important aspects...
46
Transactive Memory
 
refers to how specialized knowledge is distributed among members in a manner that results in...
47
Transportable Teamwork Competences
 
taking knowledge, skills, and abilities together to form. 
48
Cross-training
 
involves training members in duties and responsibilities of their teammates
49
Personal Clarification 
 
happens when members simply receive information regarding the roles of other team members
50
Positional Rotation
 
gives members actual experience carrying out the responsibilities of their teammates
51
Team Process Training 
 
occurs in the context of a team experience that facilitates the team being able to function...
52
Action Learning
 
happens when a team is given a real problem that is relevant to the organization and then held...
53
Team building
 
training is intended to facilitate the development of team processes related to goal setting,...

No comments yet! Be the first to add a comment below!

Please login to post comments.
After login, we will forward you back to this flashcard.


Upgrade and get a lot more done!
Upgrade    Cancel