MGMT 363 - Chapter 6 - Motivatio

Business
  
Created Feb 26, 2011
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Side ASide B
motivation
a set of energetic forces that originates both within and outside an employee, initiates work...
engagement
high levels of intensity and persistence in work effortemployees who are engaged completely...
expectancy theory
the cognitive process that employees go through to make choices among different voluntary responses. ...
3 things that the expectancy theory says choices depend on
1) expectancy2) instrumentality3) valence
expectancy
-represents the belief that exerting a high level of effort will result in the successful performance...
self efficacy
the belief that a person has the capabilities needed to execute the behaviors required for...
past accomplishments
the degree to which they have succeeded or failed in similar sorts of tasks in the past
vicarious experiences
their observations and discussions with others who have performed such tasks
verbal persuasion
friends, coworkers, and leaders can persuade employees that they can "get the job done"
emotional cues
feelings of fear or anxiety can create doubts about task accomplishment, whereas pride and...
instrumentality
-the belief that successful performance will result in some outcomes-set of subjective probabilities...
Valence
-the anticipated value of the outcomes associated with performance-can be positive (in that...
needs
-cognitive groupings or clusters of outcomes that are viewed as having critical psychological...
extrinsic motivation
motivation that is controlled by some contingency that depends on task performance-result from...
intrinsic motivation
motivation that is felt when task performance serves as its own reward-result from intrinsic...
meaning of money
the degree to which they view money as having a symbolic, not just economic value-3 dimensions:...
Motivational force equation
Motivational Force = [E -->P] x [sum of [P-->O x V]]*motivational force = zero if any...
goal setting theory
-views goals as the primary drivers of the intensity and persistence of effort-goals are defined...
specific and difficult goals
will result in higher levels of performance than assigning no goals, easy goals, or "do-your-best"...
self set goals
-the internalized goals that people use to monitor their own task progress-the assignment of...
task strategies
-developed after setting goals, these are learning plans and problem-solving approaches used...
feedback
updates on employee progress toward goal attainment
task complexity
-reflects how complicated the information and actions involvd in a task are, as well as how...
goal commitment
-the degree to which a person accepts a goal and is determined to try to reach it-when goal...
S.M.A.R.T.
developed by Microsoft, an acronym that summarizes many beneficial goal characteristics:-Specific-Measurable-Achievable-Results-based-Time-sensitive
equity theory
-acknowledges that motivation doesn't just depend on your own beliefs and circumstances but...
comparison other
-some person who seems to provide an intuitive frame of reference for judging equity
Three possibilities of equity theory comparisons:
1) your ratio equals other's and a sense of equity is felt2) your ratio of outcomes is less...
cognitive distortion
simply rethinking your inputs in order to restore balance mentally, without having to alter...
internal comparisons
you are comparing yourself to someone in the same company
external comparison
you are comparing yourself to someone from a different company
psychological empowerment
-reflects an energy rooted in the belief that work tasks contribute to some larger purpose-represents...
four concepts of psychological empowerment
-meaningfulness-self determination-competence-impact
meaningfulness
-captures the value of a work goal or purpose, relative to a person's own ideals and passions-when...
self determination
-reflects a sense of choice in the initiation and continuation of work tasks-sense of self...
competence
-a person's belief in his/her capability to perform work tasks successfully-identical to self-efficacy-employees...
impact
-the sense that a person's actions make a difference- that the progress being made toward some...
motivation's effect on job performance
-motivation has a strong, positive effect on job performance-people who experience higher levels...
motivation's effect on organizational commitment
-equity has a moderate positive effect on organizational commitment-people who experience higher...


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