Marketing Chapter 7

Marketing

21 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
The marketing of goods and services to individuals and organizations for purposes other than personal consumption
Business marketing
The use of the internet to facilitate the exchange of goods, services, and information between organizations
Business-to-business electronic commerce
A measure of a Web site's effectiveness; calculated by multiplying the frequency of visits by the duration of a visit by the number of pages viewed during each visit (site reach)
Stickiness
Discuss the role of relationship marketing and strategic alliances in business marketing
Relationship marketing entails seeking and establishing long-term alliances or partnerships with customers. A strategic alliance is a cooperative agreement between business firms. Firms from alliances to leverage what that do well by partnering with others that have complementary skills.
Individuals and organizations that buy business goods and incorporate them into the products they produce for eventual sale to other producers or to consumers
Original equipment manufacturers (OEMs)
A detailed numbering system developed by the United States, Canada, and Mexico to classify North American business establishments by their main production processes
North American Industry Classification System (NAICS)
The demand for business products
Derived demand
The demand for two or more items used together in a final product
Joint demand
Phenomenon in which a small increase or decrease in consumer demand can produce a much larger change in demand for the facilities and equipment needed to make the consumer product
Multiplier effect (accelerator principle)
An electronic trading floor that provides companies with integrated links to their customers and suppliers
Business-to-business online exchange
Unprocessed extractive or agriculture products, such as mineral ore, lumber, wheat, corn, fruits, vegetables, and fish
Raw materials
Either finished items ready for assembly or products that need very little processing before becoming part of some other product
Component part
Products used directly in manufacturing other products
Processed materials
Consumable items that do not become part of the final product
Supplies
Expense items that do not become part of the final product
Business services