MIS (Chapter 15-Creating Collaborative Parnerships)

A key strength, a business function that a company does better than any of its competitors

An organization chooses to focus specifically on what it does bets and forms partnerships and alliances with other specialist organizations to handle nonstrategic business processes

When two or more organizations cooperate by integrating their IT systems

An IT-based set of tools that spoort the work of teams by facilitating the sharing and flow of information

-Unstructured Collaboration (Information Collaboration)-Structured Collaboration (Process Collaboration)

Includes document exchange, shared whiteboards, discussion forums, and

Involves shared participation in business processes in which knowledge is hard-coded as rules

-Planning and Forecasting-Product Design-Strategic Sourcing-Component Compatibility Testing-Pricing-Marketing-Sales-Make-to-Order-Order Processing-Fulfillment: Logistics and Service-International Trade Logistics-Payment -Customer Service/Support

Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions

Supports the capturing, organization, and dissemination of knowledge throughout an organization

Consists of anything that can be documented, archived, and codified, often with the help of IT

The knowledge contained in people's head

Provides tools to mangage the creation, storage, editing, and publication of information in a collaborative environment

-Document Management System (DMS)-Digital Asset Management System (DAM)-Web Content Management System (WCM)

Supports the electronic capturing, storage, distribution, archiving, and accessing of documents