MIS (Chapter 13-Creating Innovative Organizations)

The conducting of business on the Interent, not only buying and selling, but also serving customers and collaborating with business partners

Implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction

A new way of doing things that initially does not meet the needs of existing customers

Produces an improved product customer are eager to buy

A global public network of computer networks that pass information from one to another using common computer protocols

The standards that specify the format of data as well as the rules to be followed during transmission

Global hypertext system that uses the Internet as its transport mechanism

The Internet standard that supports the exchange of information on the WWW

-The microcomputer revolution made it possible for an average person to own a computer-Advancements in networking hardware, software, and media made it possible for business PCs to be inexpensively connected to larger networks-Browser software gave computer users an an est-to-use graphical interface to find , download, and display web pages-The speed, convenience, and low cost of email have made it an incredibly popular tool for business and personal communications-Basic web pages are easy to create and extremely flexible

When those with access to technology have great advantages over those without access to technology

-Easy to Compile-Increased Richness-Increased Reach-Improved Content

Searching for information on products, prices, customers, suppliers, and partners is fast and easier when using the Internet

Refers to the depth and breadth of information transferred between customer and businesses. Businesses and customers can collect and tract more detailed information when using the Internet

Refers to the number of people a business can communicate with, on a global basis.

A key element of the Internet is its ability to provide dynamic relevant content