Management Ch.13 Motivation

Intro to management and organizational behavior, ch. 13 motivation

65 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Employee Engagement
I
MARS Model
A model that outlines the 4 factors that influence an employee's voluntary behavior & resulting performance
Elements of the MARS Model
Motivation, ability, role perceptions, & situational factors
Motivation
The forces w/in a person that affect his or her direction, intensity & persistence of voluntary behavior.
Ability
Consist of both the natural aptitudes & learned capabilities required to successfully complete a task/
Role Perceptions
They understand the specifics, importance, & preferred behaviors of the tasks.
Situational Factors
Includes conditions beyond the employee's immediate control that constrain/facilitate his behavior & performance.
Motivating Employees Process
(1)drives & needs, (2) goals, expectations, & feedback, (3) extrinsic & intrinsic rewards
Drives
Instinctive tendencies to seek particlar goas/maintain internal stability.
Needs
Mostly conscious deficiencies that energize/trigger behaviors to satisy those needs.
Maslow's needs hierarchy theory
A motivation theory of needs arranged in a hierarchy, whereby pple are motivated to fulfill a higher need as a lower one becomes gratified.
Self-actualization
The need for self-fulfillment in reaching one's potential.
Maslow's Needs Hierarchy
Physiological, safety, belongingness, esteem, self-actualization
Physiological
Work hours, nourishment, air quality, temperature
Safety
Job security, employee benefits, safe workplace