The Listening Process

11 cards

The Parts Of Listenin


 
  
Created Oct 18, 2009
by
lauramelissa

 

 
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1
What are the five elements of the listening process?
 
hearing, attending, understanding, responding and remembering
2
What is hearing?
 
physiological dimension of listening, occuring when sound waves strike the ear at a certain...
3
What is attending?
 
psychological process that is part of the process of selection
4
What determines what is attended to?
 
needs, wants, desires and interests
5
Attending in beneficial to whom?
 
the message sender
6
What is understanding?
 
the process that occurs when we make sense of a message
7
True or False: It is possible to hear and attend to a message without understanding it at all.
 
True.
8
What is responding?
 
responding to a message consists of giving observable feedback to the speaker
9
What is the major difference between effective and ineffective listening?
 
the kind of feedback offered
10
What is remembering?
 
the ability to recall information
11
What is the residual message?
 
what we remember, a small percentage of what is actually heard


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