Flashcard Set Preview
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| 1 |
What is Accountability?
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The act of being accountable and responsible for what you say you are going to do.
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| 2 |
What is coaching?
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The maximization of potential
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| 3 |
what is listening?
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The ability to hear and understand what someone says
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| 4 |
what is rounding?
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Visiting with your employees for a specific purpose
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| 5 |
What is silence?
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the absence of talking- encouraging you to listen
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