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Related Flashcards
Related Topics
Cards In This Set
| Front | Back |
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What types of metrics measure customer satisfaction?
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Effectiveness IT metrics
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What is a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems?
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Management information systems
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Porter's Three Generic Strategies Are:
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Broad cost leadership
Broad differentiation Focused strategy |
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Broad functions of a CIO include all of the following
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Ensuring the delivery of all IT projects, on time and within budget
Ensuring that the strategic vision of IT is in line with the strategic vision of the organization Building and maintaining strong executive relationships |
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What is the name of a company's internal IT department?
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Management information systems (MIS)
Information systems (IS) Information technology (IT) |
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What can an organization use to evaluate the effectiveness of its business processes?
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Value chain
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What supports the primary value activities in the value chain?
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Support value activities
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What is a competitive advantage?
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A product or service that an organization's customers place a greater value on than similar offerings from a competitor
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Which information culture encourages employees across departments to be open to new insights about crisis and radical changes and seek ways to create competitive advantages?
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Information-discovery culture
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Why is there generally a gap between IT personnel and business personnel?
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Differing vocabularies
Differing experiences Differing expertise |
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An entry barrier is typically used to influence the rivalry among existing competitors.
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FALSE
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What is a business-to-business (B2B) marketplace in which a single buyer posts its needs and then opens the bidding to any supplier who would care to bid?
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Private exchange
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Common departments found in an organization include accounting, management information systems, operations management, and delivery.
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FALSE
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Which of the following is considered information?
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Best selling item by month
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Which of the following represents the relationship between functional areas in a business?
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Interdependent |
