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Related Flashcards
Related Topics
Cards In This Set
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Involuntary turnover
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Initiated by the organization (often among those who would prefer to stay)Termination/firing, downsizing, temporary contract ended, etc.
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Voluntary turnover
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Initiated by employee (often those company would prefer to keep)
Intended – leave org due to better opportunity Unintended – leave org due to physical or psychological health |
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CAUSES OF VOLUNTARY TURNOVER
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Affective Committment
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Emotional attachment – “I stay because I wantto.”
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Normative commitment
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Felt obligation – “I stay because it’s the right thing to do.”
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Continuance commitment
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Costly consequences to leaving – “I stay because I need to.”
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EXAMPLES OF CONTINUANCE COMMITMENT
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- It would be very hard for me to leave my organization right now, even if I wanted to.
- Too much of my life would be disrupted if I decided I wanted to leave my organization right now.
- Right now, staying with my organization is a matter of necessity as much as desire.
- It wouldn’t be too costly for me to leave my organization in the near future.
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EXAMPLES OF AFFECTIVE COMMITMENT
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- I would be very happy to spend the rest of my career in this organization.
- I enjoy discussing my organization with the people outside it.
- I really feel as if this organization’s problems are my own.
- I do not feel like “part of the family” at my organization.
- I do not feel “emotionally attached” to this organization.
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EXAMPLES OF NORMATIVE COMMITMENT
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- I think that people these days move from company to company too often.
- If I got another job offer, I would not feel it was right to leave my organization.
- I was taught to believe in the value of remaining loyal to one organization.
- Jumping from company to company feels unethical to me.I do not believe a person must always be loyal to his/her organization.
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ORGANIZATIONAL COMMITTMENT
INCREASING AC & CC CAN DECREASE INTENDED INVOLUNTARY COMMITTMENT |
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WORK SATISFACTION
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Work satisfaction is enhanced by having a job that in intrinsically enjoyable, in terms of VISAF
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People satisfaction
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An affection for the people at work, often driven by shared values, attitudes and philosophies which come in two forms:
1. coworker satisfaction 2. supervisor satisfaction |
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Pay Satisfaction
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Lead the market pay creates a strong barrier to leave… the benefits portion of pay is also key.
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FlexibilityPrograms (benefits)
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Include convenience services, company concierge, restaurant facilities, on site medical care, company handyman and laundry services.
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How to reduce turnover?
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Reduce the ease of leaving:
- provide organization specific training - increase the cost of leaving |
