HB 237 Quiz #2

Worldwide computerized reservation network used for reserving airline seats, hotel rooms, rental cars etc.

A collection of important guest information

Anywhere you can make sales, you have a pos system. If a guest has a credit card, they can charge it to their card

Guests can charge things to their room with credit card. They can’t do that with only cash

When they pay with cash in advance, checks, vouchers, credit cards

1. a collection of important guest information

1. how many people are staying there that night, as well as arrivals, departures. Housekeeping uses it from the night before.

Reports the current housekeeping status of each room. (V/O – vacant and on-change, V/C – vacant and cleaned, but not yet inspected, V/I – vacant and inspected, OC – Occupied and clean

1. shows that front office has guest s checked out but housekeeping indicates someone is still in the guestroom or vice versa.

Housekeeping status. If it’s clean “C” sign. “

You compare 2 reports. Housekeeping status and occupancy report

1. room charges include the cost of the guestroom and 3 meals per day

1. the daily rate includes charges for the guestroom and 2 meals per day (breakfast and dinner)

meals are prices separately from guestrooms

1. the price amount of a room charged. It varies to what type of room it is.