Exam 3 - Chapter 12

23 cards

Organizational Behavior Team Processes


 
  
Created Apr 7, 2009
by
erikajubinville

 

 
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1
Team Process
 
 term that reflects the different types of activities and interactions that occur within...
2
Process Gain / synergy
 
getting more from the team than you would expect according to the capabilities of its individual...
3
process loss
 
getting less from the team than you would expect based on the capabilities of its individual...
4
Factors that create process loss  
 
Coordination loss
    -production blocking
Motivational loss
   ...
5
coordination loss
 
process loss due to the time and energy it takes to coordinate work activities with other team...
6
Production blocking
 
a type of coordination loss resulting from team members having to wait on each other before...
7
Motivational loss
 
loss in team productivity when members do not work as hard as they could
8
Social loafing
 
type of motivational loss resulting from members feeling less accountable for team outcomes,...
9
taskwork processes
 
activities of team members that relate directly to the accomplishment of team tasks
10
3 types of Taskwork processes
 
creative behavior
decision making
boundary spanning
11
teamwork processes
 
refer to the interpersonal activities that facilitate the accomplishment of the team's work...
12
Teamwork processes (3)
 
Transition process
Action process
Interpersonal process
13
transition processes
 
teamwork processes such as mission analysis and planning, that focus on preparation for future...
14
action processes
 
teamwork processes, such as helping and coordination, that aid in the accomplishment of teamwork...
15
interpersonal processes
 
teamwork processes such as motivating and confidence building that focus on the management...
16
conflict management  
 
important interpersonal process
relationship__ and task___
17
Team States
 
specific types of feelings and thoughts that coalesce in the minds of team members as a consequence...
18
Types of team states
 
cohesion
potency
mental models
transactive memory
19
cohesion
 
when members of teams develop stong emotional bonds - tends to foster high levels of motivation...
20
groupthink
 
drive toward conformity at the expense of other team priorities
no consideration of alternative...
21
potency
 
degree to which team members believe that the team can be effective across a variety of situations...
22
mental models
 
level of common understanding among team members with regard to important aspects of the team...
23
Transactive memory
 
refers to how specialized knowledge is distributed among members in a manner that results in...


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