Exam 3 - Chapter 11

Organizational Behavior; characteristics of teams

17 cards   |   Total Attempts: 182
  

Cards In This Set

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Team
Consists of 2 or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
Subset of "group"
Work team
Type of team that produces goods/provides services, require a full time commitment. Relatively permanent,
Long life span, high member involvement
Decision making confined to specific job duty
Operational level production and service tasks
Example: production team, maintenance team, sales team
Management Team
Type of team that is responsible for coordinating the activities of organizational subunits, typically departments or functional areas - to help the organization achieve its long term goals
Example: Top management
Parallel Team
Type of team composed of members from various jobs who provide recommendations to managers and resolve issues
Require only part-time commitment, life span varies
Examples: Quality circle, advisory council, committee
Project team
Type of team formed to take on one-time tasks that are generally complex and require a lot of input from members with diferent types of training and expertise
Commitment varies
Example: product design team, research group, planning team
Action team
Type of team that performs complex tasks that vary in duration and take place in highly visible or challenging circumstances.
Life span and member involvement vary
Example: Musical group, surgical team, expedition team, sports team.
Task Interdependence (4 Types)
Pooled interdependence
Sequential interdependence
Reciprocal interdependence
Comprehensive interdependence
Task interdependence
Refers to the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.
Pooled interdependence
Requires the lowest degree of required coordination
Group members complete work assignments independently, then work is compiled to represent the group's output.
Sequential interdependence
Requires different tasks to be done in prescribed order, ineraction only occurs between memebers who perform tasks that are next to each other in the sequence
Example: assembly line
Reciprocal interdependence
Requires members that are specialized to perform specific tasks. members interact with a subset of other members to complete the team's work
Comprehensive interdependence
Requires the highest level of interaction and coordination among members. each member has great deal of discretion in terms of what they do and whom they interact with
Goal interdependence
The degree to which members have a shared vision of the team's goal and align their individual goals with that vision
(mission statements)
Outcome interdependence
How members are linked to one another in terms of the feedback and outcomes they receive as a consequence of working in the team.
Examples of reward: bonuses, recognition, time off
Team Roles - Team TASK Roles
Roles that directly facilitate the accomplishment of team tasks
- Initiator
- Coordinator
- Devil's advocate
- Energizer
- Procedural Technician