Flashcard Set Preview
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model
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simplified representation or abstraction of reality
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Transactional Information
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encompasses all of the information contained within a single business process or unit of work,...
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Analytical Information
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encompasses all organizational information, and its primary purpose is to support the performing...
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Online Transaction Processing
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the capturing of transaction and event information using technology
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Transaction Processing System
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basic business system that serves the operational level in an organization
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Online Analytical Processing
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the manipulation of information to create business intelligence in support of strategic decision...
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Decision Support System
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models information to support managers and business professionals during the decision-making...
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Executive Information System
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specialized DSS that supports senior-level executives within an organization. Contains data...
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Digital Dashboards
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integrate information from multiple components and tailor the information to individual preferences
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Intelligent Systems
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various commercial applications of artificial intelligence.
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Artificial Intelligence
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simulates human intelligence such as the ability to reason and learn
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Expert Systems
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computerized advisory programs that imitate the reasoning processes of experts in solving difficult...
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Neural Network
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attempts to emulate the way the human brain works. analyze large quantities of information...
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Fuzzy logic
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a mathematical method of handling imprecise or sujective information.
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Genetic algorithm
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mimics the evolutionary, survivial-of-the-fittest process to generate increasingly better solutions...
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Intelligent Agent
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a special-purpose knowledge-based information system that accomplishes specific tasks...
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Shopping bot
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a software that will search several retailer websites and provide a comparison of each...
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Customer facing processes
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result in a product or service that is received by an organization's external customer
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Business facing processes
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invisible to the external customer but essential to the effective management of the business...
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Business Process Improvement
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attempts to understand and measure the current process and make performance improvements accordingly
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Business Process Reengineering
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the analysis and redesign of workflow within and between enterprises.
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Business Process Modeling
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the activity of creating a detailed flow-chart or process map of a work process showing its...
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As-Is Process Models
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represent the current state of the operation that has been mapped, without any specific improvements...
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To-Be Process Models
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show the results of applying change improvement opportunities to the current process model.
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Business Process Management
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integrates all of an organization's business process to make individual processes more efficient
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