CompTIA A+ 220-801 & 220-802 - Chapter 11 - Troubleshooting Windows

20 cards   |   Total Attempts: 182
  

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Cards In This Set

Front Back
Which option starts the system with a minimal set of drivers?
Safe Mode
Which tool should be used if a person wanted to do Startup Repair in Windows 7?
WinRE (System Recovery Options)/c
What switch should be used to install the Recovery Console to a hard drive?
/cmdcons
What command repairs the bootmgr.exe file in Windows 7/Vista?
Bootrec /fixboot
Which tool should be used be used to fix the NTLDR if it is missing or corrupt?
Recovery Console
One of your customers went ahead and updated the software for a wireless adapter on a PC. After rebooting the user logs in and the computer displays blue screen. What should you do?
Roll back the device drivers in Safe Mode
What could a yellow exclamation point in the Device Manager indicate?
Incorrect driver
Which log file in the Event Viewer contains information concerning auditing?
Security
A Stop error could manifest itself as what?
A BSOD
Which tools can be used to restore a computer?
Windows Complete PC Restore
ASR
System Image Recovery
What can you not perform in MSconfig?
Stop services
You try to install a program on a Windows 7 laptop but the installation fails. What should you do next?
Run the installer as an administrator
Which tool should you first use when troubleshooting software installation issues and application failures in Windows 7?
Reliability Monitor
Which of the following might cause a blue screen?
Bad drivers
What command can fix lost files?
Chkdsk /R