Communication Study Guide Part 2

Part 2 Study Guide

25 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
A CLEAR STATEMENT REGARDING THE CONSEQUENCES FOR CONTINUENCES OF UNACCEPTABLE BEHAVIOR is not listed as part of an
Owned Message
What is self disclosure?
Process by which one person tells another something he or she would not tell just anyone.
The hidden pane of the Johari Window is what?
A deliberate non-disclosure area in which there are certain things you know about yourself that you do not want known and deliberately conceal them from others
Disclosure should only occur in relationships that are what
Important to you
When a couple makes a formal commitment, they are doing what?
Bonding
What
is it called when two people are having difficulty in a relationship and are no
longer talking about it or permitting it to grow?
The stagnating stage
What
is the key to distinguishing yourself in a job interview and making a good
impression in a very short amount of time?
Careful preparation
__________involve
formal, structured behavior that is expected of a group
Group rules
Questions
of policy usually include the word________. 
The word should
What
do regulators do
Help regulate group discussion by gently reminding members of the agenda or of the point they were discussing when they disagreed
What
is brainstorming
A technique of free association; in groups, when all members
spontaneously contribute ideas in a group without judgments being made; to be
as creative as possible
What
does an authoritarian leader do?
The authoritarian leader holds the greatest control over a group. He or
she takes charge by deciding what should be talked about and who should talk
Group
conflict generally occurs because of what 3 things?
Procedure, power or work distribution
What
is collaboration
When conflicting parties try to work together to meet each
other’s needs
Deciding
on your general purpose is your first goal in giving a speech
True