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Cards In This Set
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CH.4
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Managing Uncertainty
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Uncertainty- when ______ are violated
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Expectations
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When we receive information that reduces uncertainty, we are more ______ that we understand _____, _____, and ______
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Confident, ourselves, other people, the world around us
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Uncertainty= the inablility to
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Predict or explain someone's attitudes or behaviors
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High uncertainty- feeling ____ or ______ about the ability to predict or explain one's attitude and behaviors
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Unsure or insecure
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Low uncertainty- feeling _____ in their ability to predict and explain behaviors
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Confident
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Self uncertainty- people's own feelings about
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How involved they want to be in a relationship
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Partner uncertainty- feeling uncertain about
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Partner's feelings and intentions, including whether their partner reciprocates their feelings
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Relationship uncertainty- uncertainty about
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State of the relationship, relationship definitions, future of the relationship, types of behavior that are acceptable
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Uncertainty reduction theory- first comm theory to focus on ______, most commonly applied to understand in relational contexts
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Uncertainty
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People generally ______ uncertainty, therefore motivated to ______ it
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Dislike, reduce
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Have to get to know people better to
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Reduce uncertainty
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Uncertainty associated with
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Anxiety
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Uncertainty with a partner linked to
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Dissatisfaction
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Predicted outcome value theory- people are
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Not driven by a need to reduce uncertainty in all cases
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