Chapter 6: Nonverbal Communication Messages Beyond Words

Nonverbal communication: Messages Beyond Words

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Messages expressed by other than linguistic means
Nonverbal communication
Nonverbal behaviour that duplicate the content of a verbal message.
Repeating
Nonverbal behaviour that reinforces a verbal message
Complementing
Nonverbal behaviour that takes the place of a verbal message
Substituting
Nonverbal behaviours that emphasize part of a verbal message
Accenting
A function of nonverbal communication in which nonverbal cues control the flow of verbal communication between and among individuals.
Regulating
Nonverbal behaviour that is inconsistent with a verbal message.
Contradicting
Situations in which a person's words are incongruent with his or her nonverbal behaviour
Mixed messages
Nonverbal behaviours that reveal information a communicator does not disclose verbally
Leakage
Nonverbal behaviours that signal the untruthfulness of a verbal message.
Deception Cues
The study of body position and motion
Kinesics
The degree to which we face toward or away from someone with our body, feet, and head.
Body orientation
Motions of the body, usually hands or arms, that have communicative value.
Gestures
Nonverbal behaviours that accompany and support verbal messages.
Illustrators
Dileberate nonverbal behaviours with precise meanings known to virtually all member of a cultural group
Emblems