Chapter 16 Managing Employee Motivation And Performance I And II

Chapter 16 Part 1 And 2
Created Dec 8, 2010
by bryan362
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Side ASide B
Motivation
Set of forces that cuases people to behave in certain waysIntrinsic- Personal satisfaction...
Factors that Determine Individual Performance
Motivation- desireAbility- capabilityWork Environment- resources needed
Traditional Approach to Motivation
Economic gain was primary motivation, employees could be expected to perform any kind of job...
Human Relations Approach to Motivation
Emphasized role of social processes in workplace. Employees want to feel useful and important
Content Perspectives on Motivation
Approaches to motivation that try to understand what drives or energizes people to put forth...
Maslow's Hierarchy
Succession of Needs:1. Physiological- food, air, sex2. Security- safe from harm3. Belongingness-...
Alderfer's ERG Theory
People's needs are grouped into three potentially overlapping categories:1. Existence- Requirements...
Herzberg's Two Factor Theory
People's satisfaction are influenced by two independent set of factors:Motivation Factors:  ...
McClelland's Needs Theory
One of three is dominant:1. Need for Achievement- desire to accomplish goals, desire immediate...
Process Perspectives on Motivation
Approaches to motivation that focus on why people choose certain behavioral options to satisfy...
Vroom's Expectancy Theory
People produce mental maps of situation before deciding on amount of effortThree factors:Expectancy:...
Equity Theory
People develop belief about fairness of outcomes they receive in relation to inputs. People...
Positive and Negative Equity
Positive: in your favorNegative: in someone else's favor
Conditions of and Reactions to Equity Reactions
1. Feeling equitably rewarded- maintain performance2 Feeling under-rewarded- reduce inequity...
Porter-Lawler Extension of Expectancy Theory
Research shows there is not a clear path from satisfaction to performanceSuggests that if performance...
Goal-Setting Theory
People are motivated when there are concrete objectives or targetsPerformance shaped through:Goal...
Positive Reinforcement
Actively encourage desired behavior by pairing desired behaviors or outcomes with rewards
Negative Reinforcement (Avoidance)
Passively encourage desired behavior by withholding punishment or something negative
Punishment
Actively eliminated undesirable behaviors by pairing undesired behaviors with undesirable outcomes
Extinction
Passively eliminates an undesired behavior by withholding reinforcement
Schedules of Reinforcement
Fixed Interval: reinforcement after a predetermined period of timeVariable Interval: reinforcement...
Law of Contingent Reinforcement
In order for a reward to have maximum reinforcing value, it must be delivered only if the desired...
Law of Immediate Reinforcement
More immediate the delivery of a reward after the occurrence of a behavior, the greater the...
Shaping
creation of new behaviors by the reinforcement of closer and closer approximations of the target...


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