Chapter 12

Midterm 2
Created Feb 9, 2011
by alexe
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Side ASide B
Diversity is not...
Affirmative Action
Affirmative ACtion
purposeful steps taken by an organization to create employment opportunities for minorities...
Diversity makes good business sense
-cost savings-attracting and retaining talent-driving business growth
Surface level diversity
-age-sex-race/ethnicity-mental or physical disabilities
Glass ceiling
the invisible barrier that prevents women and minorities from advancing to the top jobs 
Deep Level Diversity
-personality-attitudeslearned only through extended interactions
Big Five dimensions of personality
-extraversion-emotional stability-agreeableness-conscientiousness-openness to experience
Authoritariansim 
extent to which an individual believes there should be power and status differences
Machiavellianism
believe that virtually any type of behavior is acceptable if it leads to goal accomplishment
Type A/B personality dimensionsType AType B
extent to which ppl tend toward impatience, hurriedness, and hostilityA - hard driving, competitive,...
Locus of Control  -internal  -external
degree to which people believe that their actions influence what happens to themInternal -...
Positive Affectivity 
consistently focusing on the positive aspects
Negative affectivity
consistently focusing on the negative aspects
Mood linkage
a phenomenon where one worker's negativity spreads to others
Diversity Paradigms
-discrimination and fairness-access and legitimacy-learning and effectiveness
Organizational Plurality
•All members are empowered to contribute in a way that maximizes the benefits to the...
Diversity Practices
-Diversity Audits-Diversity Pairing-Minority Experiences


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