Chapter 12- Developing and managing products

42 cards

business


 
  
Created Apr 9, 2012
by
rothera

 

 
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1
line extension
 
development of a product that is closely related to existing products in the line but is designed...
2
line extension
 
less expensive, lower risk alternative for increasing sales than new products
3
managing existing products
 
1. line extensions2. product modifications3. quality modifications4. functional modifications5....
4
8 dimensions of product quality
 
performance, features, reliability, conformance, durability, serviceability, aesthetics, perceived...
5
aesthetics
 
how a product looks
6
customer services
 
human or mechanical efforts or activities that add value to a product
7
developing new products
 
-offers innovative benefits-different and distinctly better than existing-new to world, the...
8
new to the world
 
never been sold by any organization
9
new to the firm
 
never been sold before by that organization
10
new to the market
 
never been sold in that market
11
1. not a big enough market2. no benefit3. someone else already doing it4. too expensive5. bad...
 
why do new products fail
12
phases of new product development
 
idea generation- screening- concept testing- business analysis -product development -test...
13
idea generation
 
seeking product ideas to achieve organizational objectives-internal sources-external sources
14
screening
 
choosing the most promising ideas for further review-cannibalization?-capability and fit-needs...
15
concept testing
 
seeking potential buyers' responses to a product idea
16
form
 
physical thing
17
benefit
 
what it does for customer
18
technology
 
how form is attained-could drive off customers
19
components of a concept
 
form, benefit, technology 
20
sense based products, arts and entertainment, technology
 
concept testing not done for
21
prototype testing
 
using a physical prototype to test around-more reliable-decisions must be made possibly too...
22
business analysis
 
assessing the potential of a product idea for the firm's sales, costs and profits
23
parts of business analysis
 
demand, potential market change, capabilities, costs (developing and marketing)
24
product test
 
determining if producing a product is technically feasible and cost effective (pilot test)-lengthy...
25
alpha testing
 
in house, marketers house at the lab
26
beta testing
 
at customer sites-not designed for customer perceptions-designed to find problems-could strain...
27
gamma testing
 
item is thoroughly evaluated by end user*ideal testex: test drive
28
test marketing
 
a limited introduction of a product in geo areas chosen to represent the intended market
29
1.exposes product to environment and assesses its sales potential2.id weaknesses in the product3.allows...
 
benefits of test marketing
30
commercialization
 
refining and finalizing plans and budgets for full scale manufacturing and marketing of a product
31
product deletion
 
eliminating a product from the product mix when it no longer satisfies a sufficient number...
32
yes
 
do most organizations find it difficult to delete a product?
33
phase out, run out, immediate drop
 
3 ways to delete
34
phase out
 
allows the product to decline without a change in the marketing strategy, no attempt is...
35
run out
 
exploits any strengths left in the product-intense marketing efforts in core markets or...
36
immediate drop
 
best strategy when losses are too great to prolong the product's life
37
product manager
 
the person within an organization who is responsible for a product, product line...
38
brand manager
 
the person responsible for a single brand
39
product and brand managers
 
who work together to plan marketing activities to achieve objectives by coordinating a mix...
40
market manager
 
the person responsible for managing the marketing activities that serve a particular group...
41
venture team
 
a cross functional group that creates entirely new products that may be aimed at new markets
42
venture team
 
responsible for all aspects of developing a product: research, development, production, finance,...

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