Flashcard Set Preview
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| 1 |
What are the 4 types of change?
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- technology changes- product or service changes- strategy and structure changes- culture changes
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| 2 |
What elements must occur for a change to be successful?
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- ideas- need- adoption- implementation- resources
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| 3 |
What are the stages of commitment to change?
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1. preparation2. acceptance3. commitment
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| 4 |
What are some barriers to change?
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- excessive focus on costs- failure to perceive benefits- lack of coordination and cooperation-...
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| 5 |
What are some techniques for change implementation?
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- establish a sense of urgency for change- establish a coalition to guide the change- find...
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| 6 |
What are some reasons for new product success?
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- understand customer needs- focus on marketing- effective use of technology- supported by...
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| 7 |
What are some challenges to innovation?
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- organizations are not ready for innovation- organizations are not ready for complexity- organizations...
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| 8 |
What are the root causes of the innovation gap?
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1. lack of innovative thinking skills2. leaders' lack of understanding of how innovation and...
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| 9 |
How can organizations be made more innovative?
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1. leadership engagement2. make organization and processes innovation-compatible3. make...
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