Choose the Correct Option from the Following Admin Management Flashcards

Final Exam - Chapter 12

68 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
______ is defined as the psychological processes that arouse and direct goal-directed behavior.
a. stimulusb. productivityc. enticementd. motivatione. incented action
D.motivation
A simple model of motivation does NOT include which of the following?
a. unfulfilled needb. behaviorsc. reactionsd. motivatione. rewards
C. reactions
Jason's team lead has just told the group that if they finish the current project before then, they can have Friday off without taking vacation. The team gets right to work, being motivated by a(n)
a. intrinsic rewardb. physiological needc. high need for powerd. extrinsic rewarde. hygiene factor
D. extrinsic reward
Maleah's management professor just told her class that the final exam is optional for students like her that currently have an A. She decides to take the exam anyway, since she likes the subject and wants to master the material. Here, Maleah is motivated to take the exam by a(n)
a. intrinsic rewardb. physiological needc. high need for powerd. extrinsic rewarde. hygiene factor
A. intrinsic reward
Which of the following is a need-based perspective on motivation?
a. expectancy theoryb. Herzberg's two-factor theoryc. job characteristics modeld. goal-setting theorye. equity theory
B. Herzberg's two-factor theory
Maslow's levels of needs, in order from lowest (most basic) to highest level, are
a. self-actualization, esteem, love, safety, and physiologicalb. safety, love, esteem, self-actualization, and physiologicalc. physiological, safety, self-actualization, esteem, and loved. physiological, safety, love, esteem, and self-actualizatione. safety, physiological, esteem, love, and self-actualization
D. physiological, safety, love, esteem, and self-actualization
An accounting firm provides employees with educational reimbursements if they complete job-related coursework with a B or better, which helps them meet which of Maslow's levels of needs?
a. self-actualizationb. esteemc. loved. safetye. physiological
A. self-actualization
The need for status, reputation, and recognition are part of
a. self-actualizationb. esteemc. loved. safetye. physiological
B. esteem
After a series of bus accidents, one of which resulted in a critical injury to a driver, Apex Transportation drivers received additional training and buses were retrofitted with new breaking systems. This helps to satisfy which of Maslow's needs?
a. self-actualizationb. esteemc. loved. safetye. physiological
D. safety
For managers, the importance of Maslow's contribution is that he showed that workers
a. are only interested in compensation that helps them fulfill physiological needs.b. are as complex as their organizationc. have needs that cannot be understood by their employerd. expect an employer to fulfill every level of their hierarchy of needse. have needs beyond that of just earning a paycheck
E. have needs beyond that of just earning paycheck
______ assumes that three basic needs influence behavior and that they may be activated concurrently.
a. Maslow's theoryb. Expectancy theoryc. Alderfer's ERG theoryd. Hertzberg's theorye. Equity theory
C. Alderfer's ERG theory
Which of the following is a need in Alderfer's ERG theory?
a. esteemb. existencec. realizationd. rulinge. generation
B. existence
According to the acquired needs theory, the desire to influence others is part of the need for
a. affiliationb. powerc. self-actualizationd. relatednesse. achievement
B. power
Mina was very aggressive at her job, ad her coworkers complained that she often manipulated them and her boss in order to get ahead. She attempted to direct everything and everyone, regardless of the consequences to others or even the organization itself. Mina is expressing what type of need for power?
a. personalb. destructivec. legitimated. organizationale. compensatory
A. personal
Even when he started his first job, Cyrus was not content to be just one of the employees. His boss noticed that he often directed his coworkers about ways to improve their work, even when it wasn't his job. Cyrus probably has a
a. high need for achievementb. high need for affiliationc. high need for powerd. low need for achievemente. high need for leadership
C. high need for power