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Side A
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Side B
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Side A
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Side B
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| 1. |
Management |
The process of achieving organizational objectives... |
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11. |
The Father of Scientific Management |
Frederick Taylor (1856-1915) Published "Principles... |
2. |
The Hawthorne Experiments (Elton Mayo) |
AT&T's Western Electric Hawthorne Plant was... |
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12. |
Decision-making process steps |
Define the problem
Identify limiting... |
3. |
Intrinsic Reward (Reinforcement) |
Motivating events which occur as a natural... |
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13. |
Delphi Technique |
A technique in which the members of a group... |
4. |
Operational Goal |
A specific goal with quantifiable results.
Example:... |
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14. |
Payback analysis |
Tool for determining when an object (a business... |
5. |
Henry Fayol (1841-1925) |
Another founding member of the classical... |
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15. |
Max Weber (1864-1920) |
Described the ideal character of bureaucracy... |
6. |
Types of Authority |
Line Authority
Staff Authority
Team... |
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16. |
"14 Principles of Management" (of Organization |
Henry Fayol
Specialization of labor
... |
7. |
Product Development |
Creation of new products
Improvement... |
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17. |
Negotiation |
When two parties agree to work in a cooperative... |
8. |
Informal Organization |
Emphasizes personal relationships |
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18. |
Organic Structure (vs. Mechanistic Structure)... |
Best for companies that make individual,... |
9. |
Mechanistic Structure (vs. Organic Structure)... |
Individual specialization
Simple integrating... |
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19. |
Frederick Herzberg |
contributed to human relations and motivation... |
10. |
Frederick Herzberg "Hygiene Theory" |
The hygiene factors include
the company,
... |
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20. |
Frederick Herzberg "Motivation" |
The second part of Herzbergs' motivation... |
