Download (The Six-Step Of CompTIA A+ Troubleshooting Methodology Flashcards) Flashcard

Choose a format below:

TEXT Format (.txt) MS-Excel Format (.xls)

Select delimiter » Comma Semicolon Tab New Line Custom

Preview »

Side A ------ Side B
Step 1  ------ Description
Identify the problem.
Step 2  ------ Description
Establish a theory of probable cause (question the obvious).
Step 3  ------ Description
Test the theory to determine the cause.
 
Step 4 ------ Description
Establish a plan of action to resolve the problem and implement the solution.
Step 5  ------ Description
Verify full system functionality and, if applicable, implement preventative measures.
Step 6  ------ Description
Document findings, actions, and outcomes.