Nonverbal Messages in Communication

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1. 
Characterisitcs of Nonverbal communication:
 
Emotions and feelings are more accuratley and easily communicated nonverbally. Nonverbals are not easily controlled. When nonverbal and verbal messages conflict, nonverbals are usually more accurate. Nonverbals indicate how you should interpret a message.
 
2. 
why look at Nonverbal messages>
 
93% of emotional meaning is taken from nonverbals.
 
3. 
what is nonverbal communication?
 
all the behaviors and elements of people, other than words, that convey meaning.
 
4. 
Types of Nonverbal Communication:
 
Appearance, Kinesics (body movements), facial expressions, physical environment, paralanguage, proxemics, other( haptics, olfactics, territoriality, temporal)
 
5. 
Emblems
 
Directly translate into words/phrases (ok sign)
 
6. 
Illustrators
 
accompany and illustrate a verbal message (size of the fish you caught)
 
7. 
Affect displays
 
emotional meaning (fear, happiness, anger)
 
8. 
regulators
 
monitor, maintain, or control the speaking of another (hanf gesture to slow down)
 
9. 
Adaptors
 
satisfy some need (scratching your head)
 
10. 
Distractors
 
no function (nervous habits)
 
11. 
Common Facial expressions
 
flirting, embarrassment, submission,hapiness, sadness, anger, disgust
 
12. 
Gaze
 
An individual's looking behavior. Used to regulate and monitor communication. It is also used to express willingness or lack of desire to communicate.
 
13. 
Paralanguage
 
how something is said; anything that affets the content of what is said. Stress, Pitch, Rate, Volume, Rhythm, Fillers, Pauses, Distractors.
 
14. 
Space and Proximity
 
the distance we choose in a given conversation is a function of our cultural and personal expectations for appropriate distance.
 
15. 
Intimate
 
physical to 18 inches
 
16. 
Causual. personal
 
2 feet to 4 feet
 
17. 
impersonal business
 
4 to 12 fee
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18. 
Intrapersonal Communication
 
the internal processing of a message. the individual becomes his or her own sender and reciever, providing feedback to him or herself in an ongiong internal process. How you percieve yourslef. Using language/communication in your own head.
 
19. 
How we do intrapersonal communication?
 
communication w/ body parts (stomach rumbling telling you to eat), "talking to yourself", interpreting maps,sign, symbols, day dreaming, dreaming.
 
20. 
Selfconcept
 
the one percieves oneself
 
21. 
Personal self-concept
 
facts or one's own opinions about oneself
 
22. 
social self-concept
 
one's perceptions about how one is regarded by others.
 
23. 
self-ideals
 
what or how one would like to be.
 
24. 
Maslows hierarchy of needs. (bottom from top)
 
Physiological needs, Safety needs, Belongin and love needs, Esteem needs, Self-actualization needs.
 
25. 
critical listening
 
listening to comprehend ideas and information in order to acheive a specific goal.
 
26. 
appreciative
 
listening to enjoy or appreciate a speaker's message or performance.
 
27. 
deliberative
 
Listening to understand, analyze, and evaluate messages so you can accept or reject a point of view, make a decisions, or take action.
 
28. 
empathetic
 
listening to understand, participate in, and enhance a relationship.