Nonverbal Messages in Communication

Total Flash Cards » 28
 
1. 

Characterisitcs of Nonverbal communication:

 

Emotions and feelings are more accuratley and easily communicated nonverbally. Nonverbals are not easily controlled. When nonverbal and verbal messages conflict, nonverbals are usually more accurate. Nonverbals indicate how you should interpret a message.

 
2. 

why look at Nonverbal messages>

 

93% of emotional meaning is taken from nonverbals.

 
3. 

what is nonverbal communication?

 

all the behaviors and elements of people, other than words, that convey meaning.

 
4. 

Types of Nonverbal Communication:

 

Appearance, Kinesics (body movements), facial expressions, physical environment, paralanguage, proxemics, other( haptics, olfactics, territoriality, temporal)

 
5. 

Emblems

 

Directly translate into words/phrases (ok sign)

 
6. 

Illustrators

 

accompany and illustrate a verbal message (size of the fish you caught)

 
7. 

Affect displays

 

emotional meaning (fear, happiness, anger)

 
8. 

regulators

 

monitor, maintain, or control the speaking of another (hanf gesture to slow down)

 
9. 

Adaptors

 

satisfy some need (scratching your head)

 
10. 

Distractors

 

no function (nervous habits)

 
11. 

Common Facial expressions

 

flirting, embarrassment, submission,hapiness, sadness, anger, disgust

 
12. 

Gaze

 

An individual's looking behavior. Used to regulate and monitor communication. It is also used to express willingness or lack of desire to communicate.

 
13. 

Paralanguage

 

how something is said; anything that affets the content of what is said. Stress, Pitch, Rate, Volume, Rhythm, Fillers, Pauses, Distractors.

 
14. 

Space and Proximity

 

the distance we choose in a given conversation is a function of our cultural and personal expectations for appropriate distance.

 
15. 

Intimate

 

physical to 18 inches

 
16. 

Causual. personal

 

2 feet to 4 feet

 
17. 

impersonal business

 

4 to 12 fee
t

 
18. 

Intrapersonal Communication

 

the internal processing of a message. the individual becomes his or her own sender and reciever, providing feedback to him or herself in an ongiong internal process. How you percieve yourslef. Using language/communication in your own head.

 
19. 

How we do intrapersonal communication?

 

communication w/ body parts (stomach rumbling telling you to eat), "talking to yourself", interpreting maps,sign, symbols, day dreaming, dreaming.

 
20. 

Selfconcept

 

the one percieves oneself

 
21. 

Personal self-concept

 

facts or one's own opinions about oneself

 
22. 

social self-concept

 

one's perceptions about how one is regarded by others.

 
23. 

self-ideals

 

what or how one would like to be.

 
24. 

Maslows hierarchy of needs. (bottom from top)

 

Physiological needs, Safety needs, Belongin and love needs, Esteem needs, Self-actualization needs.

 
25. 

critical listening

 

listening to comprehend ideas and information in order to acheive a specific goal.

 
26. 

appreciative

 

listening to enjoy or appreciate a speaker's message or performance.

 
27. 

deliberative

 

Listening to understand, analyze, and evaluate messages so you can accept or reject a point of view, make a decisions, or take action.

 
28. 

empathetic

 

listening to understand, participate in, and enhance a relationship.