IS2 - Strategic Decision Making Test

Total Flash Cards » 26
 
1. 

What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?

 

Business process model

 
2. 

Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes?

 

As-Is process model

 
3. 

What does BPR assume about the current process in the extreme?

 

Current process is irrelevant

Current process is broken

Current process must be overhauled from scratch

 
4. 

What is the analysis and redesign of workflow within and between enterprises?

 

Business process reengineering

 
5. 

A shopping bot is one of the simplest examples of an intelligent agent.

 

True

 
6. 

Sensitivity analysis, what-if analysis, and goal-seeking analysis are the three quantitative models typically used by a DSS.

 

True

 
7. 

Which form of AI is widely used for environmental scanning and competitive intelligence?

 

Intelligent agents

 
8. 

Which of the following is an example of transactional information?

 

Withdrawing cash from an ATM

Making an airline reservation

Purchasing stock

 
9. 

How do decision-making information systems work?

 

By building models out of organizational information to lend insight into important business issues and opportunities

 
10. 

Which of the following is the most commonly used form of AI in the business arena?

 

Expert System

 
11. 

What is the process called when waiting in line at the grocery store?

 

Checkout

 
12. 

What is a customer facing process?

 

Result in a product or service that is received by an organization's external customer

 
13. 

What integrates information from multiple components and tailors the information to individual preferences?

 

Digital Dashboard

 
14. 

usiness process reengineering is the analysis and redesign of workflow within and between enterprises.

 

True

 
15. 

What is business process reengineering?

 

The analysis and redesign of workflow within and between enterprises

 
16. 

Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.

 

True

 
17. 

Business process management integrates all of an organization's business process to make individual processes more efficient. BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.

 

True

 
18. 

What is consolidation?

 

Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.

 
19. 

Which of the following is an example of analytical information?

 

Trend projection

Sales projection

Product statistics

 
20. 

Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?

 

Verizon Communications

 
21. 

What can an AI system perform?

 

Learn or understand from experience

Make sense of ambiguous or contradictory information

Use reasoning to solve problems and make decisions effectively

 
22. 

What are

types of environmental business processes?

 


Environmental protection

Hazardous waste management

Air/water/soil resource management

 
23. 

A business process is the analysis and redesign of workflow within and between enterprises.

 

False

 
24. 

What is not a criteria to determine the importance of a process for reengineering practitioners?

 

Does the process rate above best in class?

 
25. 

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

 

Fuzzy Logic

 
26. 

What is the purpose of business process reengineering?

 

To make all business processes best-in-clas