Goleman’s Emotional Intelligence

Total Flash Cards » 5
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Concept 1 Self-AwarenessRefers to the ability to recognize and understand your moods, emotions, drives as well as their effect on others
Concept 2 Self-regulationThe ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment - to think before acting

Concept 3 MotivationA passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence
Concept 4 EmpathyThe ability to understand the emotional makeup of other people and skill in treating people according to their emotional reactions
Concept 5 Social skillProficiency in managing relationships and building networks and an ability to find common ground and build rapport