Administration Final

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WHICH CATEGORY OF SKILLS INCLUDE THOSE THAT KEEP MEDICAL ASSISTANTS PRACTICING WITHIN THEIR SCOPE OF PRACTICE?
LEGAL AND ETHICAL CONCEPTS
WHICH OF THESE IS AN EXAMPLE OF AN ADMINISTRATION SKILL? FILING MEDICAL RECORDS
WHICH OF THESE IS AN EXAMPLE OF A CLINICAL SKILL? PERFORMING PATIENT SCREENINGS
MEDICAL ASSISTANTS ARE GENERALLY ALLOWED TO: ASSIST IN THE ADMINISTRATION OF TREATMENT
THE MAJORITY OF MEDICAL ASSISTANTS WORK IN WHICH TYPE OF ENVIRONMENT? AMBULATORY CARE
THE EXPENSES INVOLVED IN RUNNING A BUSINESS HAVE MADE WHICH OF THE FOLLOWING RARE TODAY? SOLO PRACTICE


TAKE CARE OF PATIENTS WITH ACUTE ILNESSES OR INJURIES
URGENT CARE CENTERS
THE PATIENT CENTERED MEDICAL HOME (PCMH) IS A TEAM-BASED MODEL OF CARE LED BY? A PERSONAL PHYSICIAN
FOR GOOD GROOMING, IT IS RECOMMENDED THAT YOU BRUSH AND FLOSS YOUR TEETH HOW MANY TIMES A DAY? TWICE
TO BE MORE EFFICIENT WITH YOUR TIME, IT IS RECOMMENDED THAT YOU DO NOT: BE A PERFECTIONIST FOR TASKS THAT DON'T REQUIRE YOUR BEST EFFORT
WHICH OF THESE TASKS IS TYPICALLY THE LOWEST PRIORITY? WORKING ON PENDING FILES THAT HAVE TASKS
THE AMERICAN ASSOCIATION OF MEDICAL ASSISTANTS (AAMA) TRACES ITS ROOTS BACK TO: 1955
CANIDATES FOR THE CMA (AAMA) CERTIFICATION EXAM ARE ALLOWED HOW MANY DAYS TO TAKE THE EXAM? 90
WHICH ORGANIZATION OFFERS THE REGISTERED MEDICAL ASSISTANT CERTIFICATION AMERICAN MEDICAL TECHNOLOGISTS
WHICH ORGANIZATION OFFERS ITS MEMBERS WITH ACTIVE CERTIFICATION STATUS FREE ACCESS TO THE MY PROFESSIONAL CENTER (MPC) WEB SITE? NATIONAL CENTER FOR COMPETENCY TESTING
CANDIDATE CERTIFICATION FROM THE NCCT IS VALID FOR A PERIOD OF ______, FROM THE DATE OF CERTIFICATION INDICATED ON EACH CANDIDATE'S CERTIFICATE. 5 YEARS
TO QUALIFY TO SIT FOR AN NHA CERTIFICATION EXAM, YOU MUST GRADUATE FROM AN NHA- APPROVED HEALTH CARE TRAINING PROGRAM OR HAVE AT LEAST: 1 YEAR OF FULL- TIME JOB EXPERIENCE AND A HIGH SCHOOL DIPLOMA
AACP CERTIFICATION ALLOWS MEDICAL CODERS, BILLERS AND OTHER HEALTH CARE PROFESSIONALS TO DO ALL BUT WHICH OF THE FOLLOWING? EARN UP TO 10% MORE THAN NON-CREDENTIALED CODERS.
THE TERM HEALTH CARE PROVIDER DOES NOT APPLY TO: A MEDICAL ASSISTANT
HOW MANY YEARS MUST A PHYSICIAN SPEND IN MEDICAL SCHOOL? 4 YEARS
WHICH TYPE OF PHYSICIAN SPECIALIZES IN DIAGNOSING AND TREATING DISORDERS OF THE SKIN? DERMATOLOGIST
A _____ DIAGNOSES AND TREATS DISORDERS OF THE INTERNAL ORGANS INTERNIST
WHICH TYPE OF PHYSICIAN SPECIALIZES IN DIAGNOSING AND TREATING DIEASES, DISORDERS, AND PROBLEMS ASSOCIATED WITH AGING? GERONTOLOGIST
WHICH OF THESE PEOPLE WOULD BE TREATED BY A PEDIATRICIAN? AN ADOLESCENT WITH A BACTRIAL INFECTION
WHICH OF THESE IS CONSIDERED A NON-PHYSICIAN SPECIALTY? DENTISTRY
THE ANCIENT _________ INTRODUCED THE PRACTICE OF USING LEECHES FOR MEDICINAL BLOOD REMOVAL. EGYPTIANS
WHO IS CONSIDERED THE FOUNDER OF SCIENTIFIC MEDICINE? HIPPOCRATES
IN ANCIENT GREECE, PATIENTS SLEPT WHILE _____ LICKED THEIR WOUNDS AND ASKLEPIOS APPLIED SALVES. SNAKES
THE MAJOR CONTRIBUTION OF ______ TO MEDICINE WAS DISTINGUISHING SMALLPOX FROM MEASLES. RHAZES
THE FOUNDER OF MODERN NURSING WAS: FLORENCE NIGHTENGALE
WHO WAS THE CHEMIST THAT DISCOVERED MICROORGANISMS COULD BE DESTROYED BY HEATING? LOUIS PASTEUR
WHO DISCOVERED THAT SEVERED ARTERIES COULD BE JOINED AND AGAIN BE FUNCTIONAL? ALEXIS CARREL
WHO DISCOVERED THAT THE CAUSE OF YELLOW FEVER WAS A VIRUS CARRIED BY A MISQUITO? WALTER REED
WHO WAS THE FIRST PHYSICIAN TO USE AN EXTERNAL HEART PUMP SUCCESSFULLY IN A PATIENT? MICHAEL DEBAKEY
DR. _______ WAS THE FIRST PERSON TO IMPLANT A PACEMAKER AKE SENNING
WHICH LEGISLATION IS INTENDED TO LIMIT HEALTH ADMINISTRATION COSTS, PROVIDE FOR PATIENT INFORMATION PRIVACY, AND PREVENT FRAUD AND ABUSE? HIPPA
THE TERM ____ REERS TO WHAT YOU SEE IN YOUR MIND'S EYE VISUALIZATION
IN THE MODEL OF THE COMMUNICATION PROCESS PRESENTED IN THIS CHAPTER, THE RECIEVER DECODES THE MESSAGE BASED ON HIS OR HER: REFERENCE POINTS
THE MAJORITY OF THE POPULATION ARE ____ LEARNERS VISUAL
ABOUT 5% OF THE POPULATION IS MADE UP OF _____ LEARNERS KINESTHETIC
PARTICIPATING IN COVERSATION WITH ANOTHER PERSON BY REPEATING WORDS AND PHRASES OR BY GIVING APPROVING OR DISAPPROVING NODS IS: ACTIVE LISTENING
IN THE CONTEXT OF COMMUNICATION, ___ MAY BE CONSIDERED THE AWARENESS OF ONE'S OWN FEELINGS AND THE FEELINGS OF OTHERS PERCEPTION
THE MOST COMMON EXAMPLE OF A POSITIVE, HAPPY FACIAL EXPRESSION IS A: SMILE
IF YOU HAVE EYE CONTACT WITH A PERSON DURING CONVERSATION, IT PROBABLY MEANS HE OR SHE IS: PAYING ATTENTION TO YOU
DURING A PERSONAL CONVERSATION, IT WOULD BE MOST APPROPRIATE TO STAND ___ FROM THE PERSON YOU ARE SPEAKING WITH. 2 FEET
IT IS RECOMMENDED THAT YOU ASK WHICH OF THE FOLLOWING QUESTIONS WHEN A PATIENT PRESENTS FOR A FOLLOW UP VISIT? "HOW HAVE YOU BEEN DOING SINCE YOU WERE LAST HERE?"
STATEMENTS THAT BEGIN WITH "___" CAN OPEN UP A CONVERSATION AND GIVE PATIENTS A POSITIVE IMPRESSION THAT YOU CARE ABOUT HOW THEY ARE. I
WHICH OF THE FOLLOWING IS NOT A DEFICIT NEED? SELF-ACTUALIZATION
EVERYONE IS MOTIVATED BY: NEEDS
WHAT IS THE MOST COMMONLY USED DEFENSE MECHANISM? REPRESSION
WATCHING TV EXCESSIVELY OR READING TO AVOID DEALING WITH AN ISSUE ARE COMMON TYPES OF: TEMPORARY WITHDRAWL
MEDITATION AND PRAYER ARE FORMS OF WHICH COPING SKILL? SPIRITUALITY
THE TWO MAIN TYPES OF BOUNDRIES ARE: PHYSICAL AND EMOTIONAL
WHEN TALKING WITH A PATIENT, YOU SHOULD NOT: LOOK AWAY WHILE THE PATIENT IS SPEAKING
WHICH OF THE FOLLOWING IS NOT ONE OF THE FOUR E'S USED TO ENGAGE A CHILD IN HEALTH CARE MATTERS? EVIDENCE
WHEN WORKING WITH A PEDIATRIC PATIENT, INSTEAD OF SAYING DEFORMITY, IT IS RECOMMENDED THAT YOU SAY: APPEARANCE
WHEN WORKING WITH OLDER PATIENT'S, YOU SHOULD: GREET THEM WARMLY AND BY MY NAME
WHO TYPICALLY DISCUSSES ABNORMAL RESULTS OR SERIOUS HEALTH CONDITIONS WITH PATIENTS AND THEIR FAMILIES? PHYSICIAN
WHEN PROVDINING PATIENT EDUCATION, YOUR FIRST TASK IS TO: ASSES THE PATIENT'S ABILITY TO COMPREHEND INSTRUCTIONS.
ALL COMMUNICATIONS BETWEEN MEMBERS OF THE HEALTH CARE TEAM SHOULD BE: RESPECTFUL AND PROFESSIONAL
WHICH OF THE FOLLOWING IS NOT ONE OF THE FOUR ESSENTIAL TRUTHS OF HUMAN INTERACTION? ALL PEOPLE APPEAL TO YOU EQUALLY.
WHEN COMMUNICATING WITH OTHERS YOU SHOULD BE: ASSERTIVE
WHICH OF THE FOLLOWING IS A RECOMMENDED PHRASE TO HELP RESOLVE A CONFLICT BETWEEN COWORKERS? "I KNOW THIS IS FRUSTRAITING FOR YOU."
A LARGE MEDICAL GROUP MIGHT HAVE A _____ DEPARTMENT TO HANDLE PERSONNEL MANAGEMENT AND PAYROLL. HUMAN RESOURCES (HR)
WHICH OF THE FOLLOWING IS AN EXAMPLE OF A PETTY DEFENSE? DISAGREEMENT ON ONE'S CHOICE OF CLOTHING
IT IS ALMOST ALWAYS BEST TO TAKE WHICH OF THE FOLLOWING ISSUES TO THE OFFICE MANAGER? A COWORKERS HABITUAL TARDINESS THAT EFFECTS THE PRACTICE.
A BULLETIN BORED USED FOR POSTING INTRAOFFICE NOTICES IN MOST LIKELY TO BE LOCATED IN THE: STAFF ROOM
STAFF MEETINGS ARE USUALLY HELD IN THE MEDICAL OFFICE BEFORE OR AFTER PATIENT CARE HOURS
IN MOST EMPLOYMENT SITUATIONS, AN EVALUATION OF WORK PERFORMANCE IS MADE ON A ______ BASIS ANNUAL
WHICH OF THE FOLLOWING IS NOT A RECOMMENDED PERSONAL PERFORMANCE GOAL? WORKING COMPLETELY INDEPENDENTLY
DEMONSTRATING ________ WILL HELP YOU ADVANCE IN YOUR CAREER RESOURCEFULLNESS
WHEN ANSWERING A TELEPHONE CALL, YOU SHOULD NOT: REMAIN EXPRESSIONLESS
A PHONE SCREENING MANUAL IS SOMETIMES KNOWN AS A ______ MANUAL. TRIAGE
WHEN A PATIENT CALLS WITH A MEDICAL QUESTION, YOU SHOULD: DOCUMENT IN DETAIL, ALL THE INFORMATION OBTAINED FROM THE PATIENT AND RELAY OR ATTACH A MESSAGE FOR THE DR TO REVIEW.
IF YOU ARE SPEAKING TO A PATIENT FACE-TO-FACE AT THE OFFICE AND THE PHONE RINGS, YOU SHOULD: SAY "EXCUSE ME FOR A MOMENT PLEASE" AND ANSWER THE CALL
WHEN DOCUMENTING A PHONE CALL YOU SHOULD: INCLUDE YOUR OWN NAME AND INITIALS
WHEN IS IT MOST APPROPRIATE TO USE AN ANSWERING MACHINE? DURING THE OFFICE LUNCH BREAK
WHEN OBTAINING A TELEPHONE MESSAGE FROM A RECORDING DEVICE OR OUTSIDE ANSWERING SERVICE, YOU SHOULD NOT: PRIORITIZE MESSAGES ACCORDING TO THE ORDER IN WHICH THEY WERE RECIEVED,
WHEN SCHEDULING APPOINTMENTS, YOU MUST DO ALL BUT WHICH OF THE FOLLOWING? USE AT LEAST THREE IDENTIFIERS OF THE PATIENT
WHICH OF THE FOLLOWING IS THE MOST APPROPRIATE QUESTION TO ASK WHEN SCHEDULING AN APPOINTMENT? "WHAT IS THE REASON FOR YOUR VISIT?"
YOU DO NOT NEED TO INCLUDE WHICH OF THE FOLLOWING TYPES OF INFORMATION WHEN TRANSMITTING A PRESCRIPTION REFILL REQUEST TO A PHARMACY? DATE THE PRESCRIPTION WAS FIRST FILLED
IF A PERSON CLAIMING TO BE A PATIENT'S ATTORNEY CALLS TO REQUEST INFORMATION FROM THE PATIENT'S MEDICAL RECORD, YOU SHOULD: VERIFY THAT THE ATTORNEY IS AUTHORIZED TO RECIEVE IT AND OFFER TO CALL THE ATTORNEY BACK.
WHICH CALLING FEATURE ALLOWS SEVERAL PEOPLE IN VARIOUS LOCATIONS TO CONVERSE AT THE SAME TIME? INTEROFFICE CALLING
WHICH OF THE FOLLOWING WOULD BE SENT TO A LISCENSING BOARD? PROFESSIONAL LETTERS
A FORM LETTER WOULD NOT BE APPROPRIATE FOR: OUTLINING AN ACCIDENT WITH VICTIMS INJURIES
WHICH OF THESE IS USED TO PROVIDE SPECIFIC WRITTEN INSTRUCTIONS REGARDING THE EXAMINATIONS AND DIAGNOSTIC TESTS PERFORMED IN YOUR OFFICE? INFORMATION SHEETS
WHICH OF THESE IS A DISADVANTAGE OF USING EMAIL? IT IS NOT AS SECURE, PRIVATE, AND CONFIDENTIAL LIKE PEOPLE THINK
WHICH OF THESE STATEMENTS IS TRUE? EMAILS CAN BE SENT OR FORWARDED WITHOUT YOUR KNOWLEDGE OR PERMISSION
A REALEASE WOULD BE REQUIRED TO GIVE INFORMATION ABOUT A PATIENT TO? A THIRD PARTY BEING SUED BY THE PATIENT
A _____ SENTANCE CONTAINS TWO OR MORE INDEPENDENT CLAUSES, SEPERATED BY A COMMA. COMPOUND
WHEN USING THE THREE-READ SYSTEM OF PROOFREADING, WHICH OF THE FOLLOWING DO YOU CHECK FIRST? ERRORS IN COMPOSITION
HOW MANY SHEETS OF PAPER ARE IN A REAM? 500
THE FIRST STEP IN COMPOSING A LETTER IS TO: DETERMINE WHAT INFORMATION MUST BE INCLUDED
WHEN TYPING A BUSINESS LETTER, THE SENDERS NAME IS ENTERED ___ SPACES BELOW THE CLOSING 4
IF YOU RECIEVE A LETTER OR A PACKAGE THAT YOU SUSPECT IS CONTAMINATED, YOU SHOULD: WASH YOUR HANDS THROUGHLY WITH SOAP AND WATER
WHEN YOU ANNOTATE THE INCOMMING MAIL, YOU: IDENTIFY IMPORTANT POINTS TO BE NOTICED
WHEN ADDRESSING A LETTER, IT IS RECOMMENDED THAT YOU USE A ____ TYPE FONT TO HELP EXPEDITE DELIVERY STANDARD
WHICH OF THESE ZIP CODES IS WRITTEN CORRECTLY? C
WHICH MAIL SERVICE IS USED TO ENSURE THAT MAIL IS DELIVERED ONLY TO A SPECIFIC ADDRESSEE OR AN AUTHORIZED AGENT OF THE ADDRESSEE? RESTRICTED DELIVERY
A BIT IS EITHER: 0 OR 1
WHICH OF THESE ARE AN EXAMPLE OF SOFTWARE? APPLICATION PROGRAM
HOW MANY TIMES CAN DATA BE RECORDED ONTO A DVD-R DISK? ONCE
WHEN USING A COMPUTER YOU SHOULD NOT KEEP YOUR: THIGH PERPENDICULAR TO THE FLOOR AND THE LOWER LEGS PARALLEL TO THE FLOOR
WHEN USING PRACTICE MANAGEMENT SOFTWARE, CHARGE ENTRIES ARE TYPICALLY DONE ON THE ____ SCREEN. TRANSACTIONS ENTRY
WHEN USING EHR SOFTWARE, THE ELECTRONIC SUPERBILL: CAN BE DONE IN CONJUNCTION WITH CHARTING
EHR SOFTWARE ALLOWS YOU TO DO ALLBUT WHICH OF THE FOLLOWING? DETERMINE THE BEST DRUG FOR A PATIENT WITHOUT CONSULTING THE PROVIDER
WHEN USING EHR SOFTWARE, THE PROVIDER'S HOME PAGE FEATURE DOES NOT: AUTOMATICALLY POST LAB RESULTS INTO THE PATIENT'S RECORD
WHICH STATEMENT ABOUT THE INTERNET IS TRUE? SOME TYPE OF WEB BROWSER IS REQUIRED TO ACCESS WEB SITES ON THE INTERNET
MODERN COPY MACHINES: CAN BE PROGRAMED TO PERFORM FUNCTIONS SUCH AS RESIZING AND STAPLING
WHEN USING A FAX MACHINE, YOU SHOULD NOT: TRANSMIT MATERIAL WITHOUT A COVERPAGE
THE MOST COMMON FORMS OF DICTATION-TRANSCRIPTION EQUIPMENT USED IN THE PHYSICIAN'S OFFICE ARE THE ____ MACHINES. DESKTOP
AFTER TRANSCRIBING A PHYSICIAN'S RECORDING, YOU SHOULD: SAVE THE TAPE UNTIL THE PHYSICIAN APPROVES THE REPORT, AND THEN ERASE IT.
COMPARED TO INKJET PRINTERS, LASER PRINTERS: HAVE LOWER INK COSTS OVER TIME.
DAILY EQUIPMENT MAINTENANCE INCLUDES ALL BUT WHICH OF THE FOLLOWING: ORDERING REPLACEMENT PARTS
WHAT IS A DISADVANTAGE OF CLUSTERING? IF ONE VISIT GETS OFF TRACK, IT MIGHT THROW THE ENTIRE APPOINTMENT FLOW OFF TRACK.
THE PRIMARY BENIFIT OF ____ IS THAT PATIENTS HAVE AN OPPORTUNITY TO PRESENT FOR COMPLAINTS THAT HAVE AN UNEXPECTED ONSET. WALK-IN/ OPEN HOURS SCHEDULING
THE MAIN DUSADVANTAGE OF SINGLE-BOOKING IS THAT: IF PATIENT'S PROBLEMS ARE EASILY ADDRESSED, THERE MAY BE GAPS IN THE SCHEDULE
WHICH METHOD OF SCHEDULING IS DESIGNED TO KEEP A CONTINUOUS FLOW OF PATIENTS COMING THROUGH THE OFFICE? STREAMING
WHEN USING A PAPER SCHEDULING SYSTEM, IF A PATIENT CANCELS AN APPOINTMENT AT THE LAST MINUTE, YOU SHOULD ___ THE ORIGINAL ENTRY. DRAW A SINGLE LINE THROUGH
WHEN YOU RECOGNIZE THAT A PATIENT IN THE WAITING ROOM WILL BE REQUIRED TO WAIT MUCH LONGER THAN ORIGINALLY EXPECTED, YOU SHOULD: NOTIFY THE PATIENT TACTFULLY AND OFFER THE OPTION TO RESCHEDULE
DURING A TELEPHONE SCREENING YOU SHOULD NOT: PARAPHRASE THE CALLER'S DESCRITION OF HIS OR HER SYMPTOMS
WHICH OF THE FOLLOWING IS NOT A RECOMMENDED PRACTICE FOR MAINTAINING A SMOOTH SCHEDULE? BILL THE PATIENT'S INSURANCE COMPANY FOR ANY MISSED APPOINTMENTS
INSURANCE COMPANIES TYPICALLY REQUIRE PATIENTS TO OBTAIN A ____ BEFORE THEY WILL PAY FOR A VISIT TO A SPECIALIST. REFFERAL
WHEN SCHEDULING A HOSPITAL ADMISSION FOR A PATIENT, YOU SHOULD NOT PROVIDE: A GUESS OF THE DIAGNOSIS AND A PLAN OF CARE FOR THE UTILIZATION COMMITTEE REVIEW
IF YOU HAVE A PATIENT WHO IS HABITUALLY LATE, IT IS RECOMMENDED THAT YOU: ASK THE OFFICE MANAGER TO DISCUSS THE SCHEDULING POLICY WITH THE PATIENT.
IF A SALES REPRESENTITIVE DROPS OFF A BOX OF COMPLIMENTARY ITEMS, YOU SHOULD: CONSULT WITH THE PHYSICIAN ABOUT WHAT TO DO WITH THEM.
WHEN SHOULD A CHARGE SLIP BE PREPARED AND ATTACHED TO A PATIENT'S CHART? BEFORE THE PATIENT IS SEEN
WHICH OF THE FOLLOWING STATEMENTS IS TRUE OFFICE POLICIES THAT PERTAIN TO PATIENT'S SHOULD BE OUTLINED AT THE INITIAL VISIT
PATIENT'S SHOULD NEVER BE EXPECTED TO UNDERGO INVASIVE PROCEDURES OR SURGERIES WITHOUT: PROVIDING INFORMED CONSENT
TO HELP A PATIENT DEVELOP A PAYMENT PLAN FOR ELECTIVE SURGERY, THE MEDICAL ASSISTANT SHOULD: REVIEW INSURANCE COVERAGE WITH THE PATIENT
A _____ SETS ASIDE A PORTION OF AN EMPLOYEE'S PRE-TAXABLE INCOME TO PAY FOR PROJECTED MEDICAL EXPENSES OR PRESCRIPTION MEDICATIONS. FLEXIBLE/MEDICAL SPENDING ACCOUNT
A COMPLETE AND ACCURATE MEDICAL RECORD PROVIDES LEGAL PROTECTION FOR: BOTH PATIENTS AND PHYSICIANS
A HIPPA SECURITY RULE AUDIT INCLUDES A REVIEW OF ALL BUT WHICH OF THE FOLLOWING CATEGORIES? DRUG AUTHORIZATIONS
WHICH OF THE FOLLOWING ARE SIMPLY A COLLECTION OF MEDICAL RECORDS COMPILED AND MAINTAINED BY AN INDIVIDUAL? PERSONAL HEALTH RECORDS (PHRs)
WHICH OF THE FOLLOWING IS NOT AN ADVANTAGE OF EHRs? THEY ARE COMPLETELY ELIMINATE THE NECESSITY FOR PAPER RECORDS
WHEN THE PATIENT'S PAPER CHART IS OPENED FLAT, WHCIH OF THE FOLLOWING IS TYPICALLY FOUND ON THE RIGHT SIDE? PROGRESS NOTES
THE PATIENT CHART BELONGS TO THE: MEDICAL PRACTICE
WHEN RECORDING PROGRESS NOTES, THE SPECIFIC CHIEF COMPLAINT SHOULD BE: WRITTEN USING THE PATIENT'S OWN WORDS
LAB REPORTS SHOULD BE FILED IN _____ IN SEPERATE SECTION OF THE PATIENT CHART. CHRONOLOGICAL ORDER
WHAT DOES THE P IN SOAP STAND FOR? PLANS, FOR FURTHER STUDIES, TREATMENT, OR MANAGEMENT.
WHAT DOES THE I IN HPIP STAND FOR? IMPRESSION
WHAT DO THE TWO Ds IN CHEDDAR STAND FOR? DETAILS AND DRUGS
WHEN FILING RECORDS IN A NEW FILE CABINET, IT IS RECOMMENDED THAT YOU: PLACE FILES IN THE BOTTOM DRAWERS FIRST
IN REGARD TO FILING, _____ IS DONE BY MARKETING THE INDEX IDENTIFIER ON THE PAPER TO BE FILED. CODING
IT IS RECOMMENDED THAT FILING DIVIDERS OR GUIDES BE CONSTRUCTED OF _____ MATERIAL. HEAVY, STURDY
THE PRIMARY BENIFIT OF A _____ FILING SYSTEM IS THAT IT DISTRIBUTES FILES EVENLY OVER GIVEN SPACES. NUMERIC
THE PRIMARY DISADVANTAGE OF THE ______ FILING SYSTEM IS THA IT REQUIRES A DEGREE OF FAMILIARITY OF A CERTAIN AREA. GEOGRAPHIC
WHEN FILING ALPHEBETICALLY: HYPHENATED SURNAMES AND HYPHENATED FIRM NAMES ARE INDEXED AS ONE UNIT.
WHEN FILING ALPHEBETICALLY, IF TWO NAMES ARE IDENTICAL, THE ADDRESS IS USED TO MAKE THE FILING DECISION IN WHICH ORDER? STATE, CITY, STREET
WHICH FILING SYSTEM PROVIDES THE MOST PATIENT PRIVACY? NUMERICAL
WHEN YOU PURGE A FILE, YOU: CLEAN IT OUT
BLUE CROSS WAS ORIGINALY SET UP TO PAY FOR: HOSPITAL EXPENSES
IN A _____ PLAN, PATIENTS ARE ABLE TO SEE SPECIALISTS WITHOUT HAVING TO OBTAIN REFERRALS FROM ANOTHER PHYSICIAN. INDEMNITY-TYPE INSURANCE
BECAUSE A PRIMARY CARE PHYSICIAN (PCP) IN AN HMO MAKES REFERRALS AND APPROVES ADDITIONAL CARE IF NEEDED, HE OR SHE IS KNOWN AS THE:

GATEKEEPER
WHICH TYPE OF HMO IS COMPOSED OF PROVIDERS WHO PRACTICE IN THEIR OWN INDIVIDUAL OFFICES AND RETAIN THEIR OWN STAFF AND OPERATIONS? INDEPENDENT PRACTICE ASSOCIATION (IPA)

PART ___ OF MEDICARE WAS CREATED TO PROVIDE COVERAGE FOR BOTH GENERIC AND BRAND NAME DRUGS.


D
THE ONLY PRACTITIONERS THAT CAN CURRENTLY BILL MEDICARE WITH THE HARD COPY CMS-1500S ARE BUSINESSES WITH: FEWER THAN 10 FULL-TIME EMPLOYEES, INCLUDING PROVIDERS.
PHYSICIANS WHO TREAT PATIENT'S UNDER WORKERS' COMPENSATION PLANS ARE USUALLY REQUIRED TO REGISTER WITH THE STATE WORKERS CPOMPENSATION BOARD? ON AN ANNUAL BASIS
UNDER WORKERS' COMPENSATION, A PATIENT WHO HAS AN INDUSTRIAL INJURY IS BILLED: IF TREATMENT WAS GIVEN WITHOUT AUTHORIZATION
WHEN PATIENT'S WITOUT HEALTH INSURANCE ARE SEEN IN THE MEDICAL PRACTICE, THEY ARE C;ASSOFIED AS _____ PATIENTS.
SELF PAY
HEALTH INSURANCE OFFERED BY PRIVATE COMPANIES TO PERSONS ELIGIBLE FOR MEDICARE BENEFITS AND SPECIFICALLY DESIGNED TO SUPPLEMENT SUCH AS BENEFITS IS CALLED: MEDIGAP
THE TERM ____ REFERS TO TE DISCOVERY OF THE MAXIMUM AMOUNT OF MONEY THAT A CARRIER WILL PAY FOR PRIMARY SURGERY, CONSULTATION SERVICES, AND SO ON. PREDETERMINATION


ONCE A PATIENT IS READY TO LEAVE THE HOSPITAL, ____ IS USED TO ENSURE THAT THE PATIENT IS BEING DISCHARGED TO THE MOST APPROPRIATE SETTING.
DISCHARGE PLANNING
A PROVIDER MAY NOT CHARGE A PATIENT FOR: AN AMOUNT REIMBURSED AFTER ACCEPTING ASSIGNMENT
IDEALY, A PERSON IN EACH MEDICAL OFFICE IS DESIGNATED AS THE _____ AND IS EXPECTED TO MAINTAIN CURRENCY WITH INSURERS AND INSURANCE REGULATIONS CLAIMS FILER
THE INTERNATIONAL CLASSIFICATION OF DISEASES, 9TH REVISION, CLINICAL MODIFICATION (ICD-9-CM) WILL REMAIN IN USE IN THE UNITED STATES UNTIL OCTOBER 1 OF WHAT YEAR? 2013
WHO PUBLISHES CURRENT PROCEDURAL TECHNOLOGY (CPT)? THE AMERICAN MEDICAL ASSOCIATION
AS A RESULT OF THE MEDICARE MODERNIZATION ACT OF 2004, NEW, REVISED, AND DELETED CODES MUST BE IMPLEMENTED EVERY YEAR ON WHICH DATE? JANUARY 1
WHICH LEVEL OF THE HEALTHCARE COMMON PROCEDURAL CODING SYSTEM (HCPCS) INCLUDES NATIONAL CODES? LEVEL 2

THE NATIONAL CODES ARE APPROVED AND MAINTAINED JOINTLY BY ALL BUT WHICH OF THE FOLLOWING ORGANIZATIONS? NATIONAL HOSPITAL ASSOCIATION
WHICH HCPCS LEVEL 2 CODES ARE TEMPORARY CODES FOR PROCEDURES, SERVICES, AND SUPPLIES? G CODES
A ___ IS USED TO INFORM THIRD-PARTY PAYERS THAT CIRCUMSTANCES FOR A PARTICULAR CODE HAVE BEEN ALTERED. MODIFIER
THE EVALUATION AND MANAGEMENT (E/M) SECTION CODES ARE DIVIDED INTO ___ CATEGORIES OF PROVIDER SERVICES. 17
WHEN CODING, THE PRIMARY REASON FOR THE OFFICE VISIT IS LISTED FIRST, AND OTHER REASONS ARE LISTED IN WHAT ORDER? IN ORDER OF THEIR IMPORTANCE
WHEN CODING, YOU ISOLATE THE MAIN TERM FROM THE PROVIDERS STATEMENT AND THEN LOOK IT UP IN THE: INDEX
ICD CODES ARE DESCRIPTIVE OF THE: DISEASE OR CONDITION