Administration Final

Total Flash Cards » 176
 
1. 


WHICH CATEGORY OF SKILLS INCLUDE THOSE THAT KEEP MEDICAL ASSISTANTS PRACTICING WITHIN THEIR SCOPE OF PRACTICE?

 

LEGAL AND ETHICAL CONCEPTS

 
2. 

WHICH OF THESE IS AN EXAMPLE OF AN ADMINISTRATION SKILL?

 

FILING MEDICAL RECORDS

 
3. 

WHICH OF THESE IS AN EXAMPLE OF A CLINICAL SKILL?

 

PERFORMING PATIENT SCREENINGS

 
4. 

MEDICAL ASSISTANTS ARE GENERALLY ALLOWED TO:

 

ASSIST IN THE ADMINISTRATION OF TREATMENT

 
5. 

THE MAJORITY OF MEDICAL ASSISTANTS WORK IN WHICH TYPE OF ENVIRONMENT?

 

AMBULATORY CARE

 
6. 

THE EXPENSES INVOLVED IN RUNNING A BUSINESS HAVE MADE WHICH OF THE FOLLOWING RARE TODAY?

 

SOLO PRACTICE

 
7. 


TAKE CARE OF PATIENTS WITH ACUTE ILNESSES OR INJURIES

 

URGENT CARE CENTERS

 
8. 

THE PATIENT CENTERED MEDICAL HOME (PCMH) IS A TEAM-BASED MODEL OF CARE LED BY?

 

A PERSONAL PHYSICIAN

 
9. 

FOR GOOD GROOMING, IT IS RECOMMENDED THAT YOU BRUSH AND FLOSS YOUR TEETH HOW MANY TIMES A DAY?

 

TWICE

 
10. 

TO BE MORE EFFICIENT WITH YOUR TIME, IT IS RECOMMENDED THAT YOU DO NOT:

 

BE A PERFECTIONIST FOR TASKS THAT DON'T REQUIRE YOUR BEST EFFORT

 
11. 

WHICH OF THESE TASKS IS TYPICALLY THE LOWEST PRIORITY?

 

WORKING ON PENDING FILES THAT HAVE TASKS

 
12. 

THE AMERICAN ASSOCIATION OF MEDICAL ASSISTANTS (AAMA) TRACES ITS ROOTS BACK TO:

 

1955

 
13. 

CANIDATES FOR THE CMA (AAMA) CERTIFICATION EXAM ARE ALLOWED HOW MANY DAYS TO TAKE THE EXAM?

 

90

 
14. 

WHICH ORGANIZATION OFFERS THE REGISTERED MEDICAL ASSISTANT CERTIFICATION

 

AMERICAN MEDICAL TECHNOLOGISTS

 
15. 

WHICH ORGANIZATION OFFERS ITS MEMBERS WITH ACTIVE CERTIFICATION STATUS FREE ACCESS TO THE MY PROFESSIONAL CENTER (MPC) WEB SITE?

 

NATIONAL CENTER FOR COMPETENCY TESTING

 
16. 

CANDIDATE CERTIFICATION FROM THE NCCT IS VALID FOR A PERIOD OF ______, FROM THE DATE OF CERTIFICATION INDICATED ON EACH CANDIDATE'S CERTIFICATE.

 

5 YEARS

 
17. 

TO QUALIFY TO SIT FOR AN NHA CERTIFICATION EXAM, YOU MUST GRADUATE FROM AN NHA- APPROVED HEALTH CARE TRAINING PROGRAM OR HAVE AT LEAST:

 

1 YEAR OF FULL- TIME JOB EXPERIENCE AND A HIGH SCHOOL DIPLOMA

 
18. 

AACP CERTIFICATION ALLOWS MEDICAL CODERS, BILLERS AND OTHER HEALTH CARE PROFESSIONALS TO DO ALL BUT WHICH OF THE FOLLOWING?

 

EARN UP TO 10% MORE THAN NON-CREDENTIALED CODERS.

 
19. 

THE TERM HEALTH CARE PROVIDER DOES NOT APPLY TO:

 

A MEDICAL ASSISTANT

 
20. 

HOW MANY YEARS MUST A PHYSICIAN SPEND IN MEDICAL SCHOOL?

 

4 YEARS

 
21. 

WHICH TYPE OF PHYSICIAN SPECIALIZES IN DIAGNOSING AND TREATING DISORDERS OF THE SKIN?

 

DERMATOLOGIST

 
22. 

A _____ DIAGNOSES AND TREATS DISORDERS OF THE INTERNAL ORGANS

 

INTERNIST

 
23. 

WHICH TYPE OF PHYSICIAN SPECIALIZES IN DIAGNOSING AND TREATING DIEASES, DISORDERS, AND PROBLEMS ASSOCIATED WITH AGING?

 

GERONTOLOGIST

 
24. 

WHICH OF THESE PEOPLE WOULD BE TREATED BY A PEDIATRICIAN?

 

AN ADOLESCENT WITH A BACTRIAL INFECTION

 
25. 

WHICH OF THESE IS CONSIDERED A NON-PHYSICIAN SPECIALTY?

 

DENTISTRY

 
26. 

THE ANCIENT _________ INTRODUCED THE PRACTICE OF USING LEECHES FOR MEDICINAL BLOOD REMOVAL.

 

EGYPTIANS

 
27. 

WHO IS CONSIDERED THE FOUNDER OF SCIENTIFIC MEDICINE?

 

HIPPOCRATES

 
28. 

IN ANCIENT GREECE, PATIENTS SLEPT WHILE _____ LICKED THEIR WOUNDS AND ASKLEPIOS APPLIED SALVES.

 

SNAKES

 
29. 

THE MAJOR CONTRIBUTION OF ______ TO MEDICINE WAS DISTINGUISHING SMALLPOX FROM MEASLES.

 

RHAZES

 
30. 

THE FOUNDER OF MODERN NURSING WAS:

 

FLORENCE NIGHTENGALE

 
31. 

WHO WAS THE CHEMIST THAT DISCOVERED MICROORGANISMS COULD BE DESTROYED BY HEATING?

 

LOUIS PASTEUR

 
32. 

WHO DISCOVERED THAT SEVERED ARTERIES COULD BE JOINED AND AGAIN BE FUNCTIONAL?

 

ALEXIS CARREL

 
33. 

WHO DISCOVERED THAT THE CAUSE OF YELLOW FEVER WAS A VIRUS CARRIED BY A MISQUITO?

 

WALTER REED

 
34. 

WHO WAS THE FIRST PHYSICIAN TO USE AN EXTERNAL HEART PUMP SUCCESSFULLY IN A PATIENT?

 

MICHAEL DEBAKEY

 
35. 

DR. _______ WAS THE FIRST PERSON TO IMPLANT A PACEMAKER

 

AKE SENNING

 
36. 

WHICH LEGISLATION IS INTENDED TO LIMIT HEALTH ADMINISTRATION COSTS, PROVIDE FOR PATIENT INFORMATION PRIVACY, AND PREVENT FRAUD AND ABUSE?

 

HIPPA

 
37. 

THE TERM ____ REERS TO WHAT YOU SEE IN YOUR MIND'S EYE

 

VISUALIZATION

 
38. 

IN THE MODEL OF THE COMMUNICATION PROCESS PRESENTED IN THIS CHAPTER, THE RECIEVER DECODES THE MESSAGE BASED ON HIS OR HER:

 

REFERENCE POINTS

 
39. 

THE MAJORITY OF THE POPULATION ARE ____ LEARNERS

 

VISUAL

 
40. 

ABOUT 5% OF THE POPULATION IS MADE UP OF _____ LEARNERS

 

KINESTHETIC

 
41. 

PARTICIPATING IN COVERSATION WITH ANOTHER PERSON BY REPEATING WORDS AND PHRASES OR BY GIVING APPROVING OR DISAPPROVING NODS IS:

 

ACTIVE LISTENING

 
42. 

IN THE CONTEXT OF COMMUNICATION, ___ MAY BE CONSIDERED THE AWARENESS OF ONE'S OWN FEELINGS AND THE FEELINGS OF OTHERS

 

PERCEPTION

 
43. 

THE MOST COMMON EXAMPLE OF A POSITIVE, HAPPY FACIAL EXPRESSION IS A:

 

SMILE

 
44. 

IF YOU HAVE EYE CONTACT WITH A PERSON DURING CONVERSATION, IT PROBABLY MEANS HE OR SHE IS:

 

PAYING ATTENTION TO YOU

 
45. 

DURING A PERSONAL CONVERSATION, IT WOULD BE MOST APPROPRIATE TO STAND ___ FROM THE PERSON YOU ARE SPEAKING WITH.

 

2 FEET

 
46. 

IT IS RECOMMENDED THAT YOU ASK WHICH OF THE FOLLOWING QUESTIONS WHEN A PATIENT PRESENTS FOR A FOLLOW UP VISIT?

 

"HOW HAVE YOU BEEN DOING SINCE YOU WERE LAST HERE?"

 
47. 

STATEMENTS THAT BEGIN WITH "___" CAN OPEN UP A CONVERSATION AND GIVE PATIENTS A POSITIVE IMPRESSION THAT YOU CARE ABOUT HOW THEY ARE.

 

I

 
48. 

WHICH OF THE FOLLOWING IS NOT A DEFICIT NEED?

 

SELF-ACTUALIZATION

 
49. 

EVERYONE IS MOTIVATED BY:

 

NEEDS

 
50. 

WHAT IS THE MOST COMMONLY USED DEFENSE MECHANISM?

 

REPRESSION

 
51. 

WATCHING TV EXCESSIVELY OR READING TO AVOID DEALING WITH AN ISSUE ARE COMMON TYPES OF:

 

TEMPORARY WITHDRAWL

 
52. 

MEDITATION AND PRAYER ARE FORMS OF WHICH COPING SKILL?

 

SPIRITUALITY

 
53. 

THE TWO MAIN TYPES OF BOUNDRIES ARE:

 

PHYSICAL AND EMOTIONAL

 
54. 

WHEN TALKING WITH A PATIENT, YOU SHOULD NOT:

 

LOOK AWAY WHILE THE PATIENT IS SPEAKING

 
55. 

WHICH OF THE FOLLOWING IS NOT ONE OF THE FOUR E'S USED TO ENGAGE A CHILD IN HEALTH CARE MATTERS?

 

EVIDENCE

 
56. 

WHEN WORKING WITH A PEDIATRIC PATIENT, INSTEAD OF SAYING DEFORMITY, IT IS RECOMMENDED THAT YOU SAY:

 

APPEARANCE

 
57. 

WHEN WORKING WITH OLDER PATIENT'S, YOU SHOULD:

 

GREET THEM WARMLY AND BY MY NAME

 
58. 

WHO TYPICALLY DISCUSSES ABNORMAL RESULTS OR SERIOUS HEALTH CONDITIONS WITH PATIENTS AND THEIR FAMILIES?

 

PHYSICIAN

 
59. 

WHEN PROVDINING PATIENT EDUCATION, YOUR FIRST TASK IS TO:

 

ASSES THE PATIENT'S ABILITY TO COMPREHEND INSTRUCTIONS.

 
60. 

ALL COMMUNICATIONS BETWEEN MEMBERS OF THE HEALTH CARE TEAM SHOULD BE:

 

RESPECTFUL AND PROFESSIONAL

 
61. 

WHICH OF THE FOLLOWING IS NOT ONE OF THE FOUR ESSENTIAL TRUTHS OF HUMAN INTERACTION?

 

ALL PEOPLE APPEAL TO YOU EQUALLY.

 
62. 

WHEN COMMUNICATING WITH OTHERS YOU SHOULD BE:

 

ASSERTIVE

 
63. 

WHICH OF THE FOLLOWING IS A RECOMMENDED PHRASE TO HELP RESOLVE A CONFLICT BETWEEN COWORKERS?

 

"I KNOW THIS IS FRUSTRAITING FOR YOU."

 
64. 

A LARGE MEDICAL GROUP MIGHT HAVE A _____ DEPARTMENT TO HANDLE PERSONNEL MANAGEMENT AND PAYROLL.

 

HUMAN RESOURCES (HR)

 
65. 

WHICH OF THE FOLLOWING IS AN EXAMPLE OF A PETTY DEFENSE?

 

DISAGREEMENT ON ONE'S CHOICE OF CLOTHING

 
66. 

IT IS ALMOST ALWAYS BEST TO TAKE WHICH OF THE FOLLOWING ISSUES TO THE OFFICE MANAGER?

 

A COWORKERS HABITUAL TARDINESS THAT EFFECTS THE PRACTICE.

 
67. 

A BULLETIN BORED USED FOR POSTING INTRAOFFICE NOTICES IN MOST LIKELY TO BE LOCATED IN THE:

 

STAFF ROOM

 
68. 

STAFF MEETINGS ARE USUALLY HELD

 

IN THE MEDICAL OFFICE BEFORE OR AFTER PATIENT CARE HOURS

 
69. 

IN MOST EMPLOYMENT SITUATIONS, AN EVALUATION OF WORK PERFORMANCE IS MADE ON A ______ BASIS

 

ANNUAL

 
70. 

WHICH OF THE FOLLOWING IS NOT A RECOMMENDED PERSONAL PERFORMANCE GOAL?

 

WORKING COMPLETELY INDEPENDENTLY

 
71. 

DEMONSTRATING ________ WILL HELP YOU ADVANCE IN YOUR CAREER

 

RESOURCEFULLNESS

 
72. 

WHEN ANSWERING A TELEPHONE CALL, YOU SHOULD NOT:

 

REMAIN EXPRESSIONLESS

 
73. 

A PHONE SCREENING MANUAL IS SOMETIMES KNOWN AS A ______ MANUAL.

 

TRIAGE

 
74. 

WHEN A PATIENT CALLS WITH A MEDICAL QUESTION, YOU SHOULD:

 

DOCUMENT IN DETAIL, ALL THE INFORMATION OBTAINED FROM THE PATIENT AND RELAY OR ATTACH A MESSAGE FOR THE DR TO REVIEW.

 
75. 

IF YOU ARE SPEAKING TO A PATIENT FACE-TO-FACE AT THE OFFICE AND THE PHONE RINGS, YOU SHOULD:

 

SAY "EXCUSE ME FOR A MOMENT PLEASE" AND ANSWER THE CALL

 
76. 

WHEN DOCUMENTING A PHONE CALL YOU SHOULD:

 

INCLUDE YOUR OWN NAME AND INITIALS

 
77. 

WHEN IS IT MOST APPROPRIATE TO USE AN ANSWERING MACHINE?

 

DURING THE OFFICE LUNCH BREAK

 
78. 

WHEN OBTAINING A TELEPHONE MESSAGE FROM A RECORDING DEVICE OR OUTSIDE ANSWERING SERVICE, YOU SHOULD NOT:

 

PRIORITIZE MESSAGES ACCORDING TO THE ORDER IN WHICH THEY WERE RECIEVED,

 
79. 

WHEN SCHEDULING APPOINTMENTS, YOU MUST DO ALL BUT WHICH OF THE FOLLOWING?

 

USE AT LEAST THREE IDENTIFIERS OF THE PATIENT

 
80. 

WHICH OF THE FOLLOWING IS THE MOST APPROPRIATE QUESTION TO ASK WHEN SCHEDULING AN APPOINTMENT?

 

"WHAT IS THE REASON FOR YOUR VISIT?"

 
81. 

YOU DO NOT NEED TO INCLUDE WHICH OF THE FOLLOWING TYPES OF INFORMATION WHEN TRANSMITTING A PRESCRIPTION REFILL REQUEST TO A PHARMACY?

 

DATE THE PRESCRIPTION WAS FIRST FILLED

 
82. 

IF A PERSON CLAIMING TO BE A PATIENT'S ATTORNEY CALLS TO REQUEST INFORMATION FROM THE PATIENT'S MEDICAL RECORD, YOU SHOULD:

 

VERIFY THAT THE ATTORNEY IS AUTHORIZED TO RECIEVE IT AND OFFER TO CALL THE ATTORNEY BACK.

 
83. 

WHICH CALLING FEATURE ALLOWS SEVERAL PEOPLE IN VARIOUS LOCATIONS TO CONVERSE AT THE SAME TIME?

 

INTEROFFICE CALLING

 
84. 

WHICH OF THE FOLLOWING WOULD BE SENT TO A LISCENSING BOARD?

 

PROFESSIONAL LETTERS

 
85. 

A FORM LETTER WOULD NOT BE APPROPRIATE FOR:

 

OUTLINING AN ACCIDENT WITH VICTIMS INJURIES

 
86. 

WHICH OF THESE IS USED TO PROVIDE SPECIFIC WRITTEN INSTRUCTIONS REGARDING THE EXAMINATIONS AND DIAGNOSTIC TESTS PERFORMED IN YOUR OFFICE?

 

INFORMATION SHEETS

 
87. 

WHICH OF THESE IS A DISADVANTAGE OF USING EMAIL?

 

IT IS NOT AS SECURE, PRIVATE, AND CONFIDENTIAL LIKE PEOPLE THINK

 
88. 

WHICH OF THESE STATEMENTS IS TRUE?

 

EMAILS CAN BE SENT OR FORWARDED WITHOUT YOUR KNOWLEDGE OR PERMISSION

 
89. 

A REALEASE WOULD BE REQUIRED TO GIVE INFORMATION ABOUT A PATIENT TO?

 

A THIRD PARTY BEING SUED BY THE PATIENT

 
90. 

A _____ SENTANCE CONTAINS TWO OR MORE INDEPENDENT CLAUSES, SEPERATED BY A COMMA.

 

COMPOUND

 
91. 

WHEN USING THE THREE-READ SYSTEM OF PROOFREADING, WHICH OF THE FOLLOWING DO YOU CHECK FIRST?

 

ERRORS IN COMPOSITION

 
92. 

HOW MANY SHEETS OF PAPER ARE IN A REAM?

 

500

 
93. 

THE FIRST STEP IN COMPOSING A LETTER IS TO:

 

DETERMINE WHAT INFORMATION MUST BE INCLUDED

 
94. 

WHEN TYPING A BUSINESS LETTER, THE SENDERS NAME IS ENTERED ___ SPACES BELOW THE CLOSING

 

4

 
95. 

IF YOU RECIEVE A LETTER OR A PACKAGE THAT YOU SUSPECT IS CONTAMINATED, YOU SHOULD:

 

WASH YOUR HANDS THROUGHLY WITH SOAP AND WATER

 
96. 

WHEN YOU ANNOTATE THE INCOMMING MAIL, YOU:

 

IDENTIFY IMPORTANT POINTS TO BE NOTICED

 
97. 

WHEN ADDRESSING A LETTER, IT IS RECOMMENDED THAT YOU USE A ____ TYPE FONT TO HELP EXPEDITE DELIVERY

 

STANDARD

 
98. 

WHICH OF THESE ZIP CODES IS WRITTEN CORRECTLY?

 

C

 
99. 

WHICH MAIL SERVICE IS USED TO ENSURE THAT MAIL IS DELIVERED ONLY TO A SPECIFIC ADDRESSEE OR AN AUTHORIZED AGENT OF THE ADDRESSEE?

 

RESTRICTED DELIVERY

 
100. 

A BIT IS EITHER:

 

0 OR 1

 
101. 

WHICH OF THESE ARE AN EXAMPLE OF SOFTWARE?

 

APPLICATION PROGRAM

 
102. 

HOW MANY TIMES CAN DATA BE RECORDED ONTO A DVD-R DISK?

 

ONCE

 
103. 

WHEN USING A COMPUTER YOU SHOULD NOT KEEP YOUR:

 

THIGH PERPENDICULAR TO THE FLOOR AND THE LOWER LEGS PARALLEL TO THE FLOOR

 
104. 

WHEN USING PRACTICE MANAGEMENT SOFTWARE, CHARGE ENTRIES ARE TYPICALLY DONE ON THE ____ SCREEN.

 

TRANSACTIONS ENTRY

 
105. 

WHEN USING EHR SOFTWARE, THE ELECTRONIC SUPERBILL:

 

CAN BE DONE IN CONJUNCTION WITH CHARTING

 
106. 

EHR SOFTWARE ALLOWS YOU TO DO ALLBUT WHICH OF THE FOLLOWING?

 

DETERMINE THE BEST DRUG FOR A PATIENT WITHOUT CONSULTING THE PROVIDER

 
107. 

WHEN USING EHR SOFTWARE, THE PROVIDER'S HOME PAGE FEATURE DOES NOT:

 

AUTOMATICALLY POST LAB RESULTS INTO THE PATIENT'S RECORD

 
108. 

WHICH STATEMENT ABOUT THE INTERNET IS TRUE?

 

SOME TYPE OF WEB BROWSER IS REQUIRED TO ACCESS WEB SITES ON THE INTERNET

 
109. 

MODERN COPY MACHINES:

 

CAN BE PROGRAMED TO PERFORM FUNCTIONS SUCH AS RESIZING AND STAPLING

 
110. 

WHEN USING A FAX MACHINE, YOU SHOULD NOT:

 

TRANSMIT MATERIAL WITHOUT A COVERPAGE

 
111. 

THE MOST COMMON FORMS OF DICTATION-TRANSCRIPTION EQUIPMENT USED IN THE PHYSICIAN'S OFFICE ARE THE ____ MACHINES.

 

DESKTOP

 
112. 

AFTER TRANSCRIBING A PHYSICIAN'S RECORDING, YOU SHOULD:

 

SAVE THE TAPE UNTIL THE PHYSICIAN APPROVES THE REPORT, AND THEN ERASE IT.

 
113. 

COMPARED TO INKJET PRINTERS, LASER PRINTERS:

 

HAVE LOWER INK COSTS OVER TIME.

 
114. 

DAILY EQUIPMENT MAINTENANCE INCLUDES ALL BUT WHICH OF THE FOLLOWING:

 

ORDERING REPLACEMENT PARTS

 
115. 

WHAT IS A DISADVANTAGE OF CLUSTERING?

 

IF ONE VISIT GETS OFF TRACK, IT MIGHT THROW THE ENTIRE APPOINTMENT FLOW OFF TRACK.

 
116. 

THE PRIMARY BENIFIT OF ____ IS THAT PATIENTS HAVE AN OPPORTUNITY TO PRESENT FOR COMPLAINTS THAT HAVE AN UNEXPECTED ONSET.

 

WALK-IN/ OPEN HOURS SCHEDULING

 
117. 

THE MAIN DUSADVANTAGE OF SINGLE-BOOKING IS THAT:

 

IF PATIENT'S PROBLEMS ARE EASILY ADDRESSED, THERE MAY BE GAPS IN THE SCHEDULE

 
118. 

WHICH METHOD OF SCHEDULING IS DESIGNED TO KEEP A CONTINUOUS FLOW OF PATIENTS COMING THROUGH THE OFFICE?

 

STREAMING

 
119. 

WHEN USING A PAPER SCHEDULING SYSTEM, IF A PATIENT CANCELS AN APPOINTMENT AT THE LAST MINUTE, YOU SHOULD ___ THE ORIGINAL ENTRY.

 

DRAW A SINGLE LINE THROUGH

 
120. 

WHEN YOU RECOGNIZE THAT A PATIENT IN THE WAITING ROOM WILL BE REQUIRED TO WAIT MUCH LONGER THAN ORIGINALLY EXPECTED, YOU SHOULD:

 

NOTIFY THE PATIENT TACTFULLY AND OFFER THE OPTION TO RESCHEDULE

 
121. 

DURING A TELEPHONE SCREENING YOU SHOULD NOT:

 

PARAPHRASE THE CALLER'S DESCRITION OF HIS OR HER SYMPTOMS

 
122. 

WHICH OF THE FOLLOWING IS NOT A RECOMMENDED PRACTICE FOR MAINTAINING A SMOOTH SCHEDULE?

 

BILL THE PATIENT'S INSURANCE COMPANY FOR ANY MISSED APPOINTMENTS

 
123. 

INSURANCE COMPANIES TYPICALLY REQUIRE PATIENTS TO OBTAIN A ____ BEFORE THEY WILL PAY FOR A VISIT TO A SPECIALIST.

 

REFFERAL

 
124. 

WHEN SCHEDULING A HOSPITAL ADMISSION FOR A PATIENT, YOU SHOULD NOT PROVIDE:

 

A GUESS OF THE DIAGNOSIS AND A PLAN OF CARE FOR THE UTILIZATION COMMITTEE REVIEW

 
125. 

IF YOU HAVE A PATIENT WHO IS HABITUALLY LATE, IT IS RECOMMENDED THAT YOU:

 

ASK THE OFFICE MANAGER TO DISCUSS THE SCHEDULING POLICY WITH THE PATIENT.

 
126. 

IF A SALES REPRESENTITIVE DROPS OFF A BOX OF COMPLIMENTARY ITEMS, YOU SHOULD:

 

CONSULT WITH THE PHYSICIAN ABOUT WHAT TO DO WITH THEM.

 
127. 

WHEN SHOULD A CHARGE SLIP BE PREPARED AND ATTACHED TO A PATIENT'S CHART?

 

BEFORE THE PATIENT IS SEEN

 
128. 

WHICH OF THE FOLLOWING STATEMENTS IS TRUE

 

OFFICE POLICIES THAT PERTAIN TO PATIENT'S SHOULD BE OUTLINED AT THE INITIAL VISIT

 
129. 

PATIENT'S SHOULD NEVER BE EXPECTED TO UNDERGO INVASIVE PROCEDURES OR SURGERIES WITHOUT:

 

PROVIDING INFORMED CONSENT

 
130. 

TO HELP A PATIENT DEVELOP A PAYMENT PLAN FOR ELECTIVE SURGERY, THE MEDICAL ASSISTANT SHOULD:

 

REVIEW INSURANCE COVERAGE WITH THE PATIENT

 
131. 

A _____ SETS ASIDE A PORTION OF AN EMPLOYEE'S PRE-TAXABLE INCOME TO PAY FOR PROJECTED MEDICAL EXPENSES OR PRESCRIPTION MEDICATIONS.

 

FLEXIBLE/MEDICAL SPENDING ACCOUNT

 
132. 

A COMPLETE AND ACCURATE MEDICAL RECORD PROVIDES LEGAL PROTECTION FOR:

 

BOTH PATIENTS AND PHYSICIANS

 
133. 

A HIPPA SECURITY RULE AUDIT INCLUDES A REVIEW OF ALL BUT WHICH OF THE FOLLOWING CATEGORIES?

 

DRUG AUTHORIZATIONS

 
134. 

WHICH OF THE FOLLOWING ARE SIMPLY A COLLECTION OF MEDICAL RECORDS COMPILED AND MAINTAINED BY AN INDIVIDUAL?

 

PERSONAL HEALTH RECORDS (PHRs)

 
135. 

WHICH OF THE FOLLOWING IS NOT AN ADVANTAGE OF EHRs?

 

THEY ARE COMPLETELY ELIMINATE THE NECESSITY FOR PAPER RECORDS

 
136. 

WHEN THE PATIENT'S PAPER CHART IS OPENED FLAT, WHCIH OF THE FOLLOWING IS TYPICALLY FOUND ON THE RIGHT SIDE?

 

PROGRESS NOTES

 
137. 

THE PATIENT CHART BELONGS TO THE:

 

MEDICAL PRACTICE

 
138. 

WHEN RECORDING PROGRESS NOTES, THE SPECIFIC CHIEF COMPLAINT SHOULD BE:

 

WRITTEN USING THE PATIENT'S OWN WORDS

 
139. 

LAB REPORTS SHOULD BE FILED IN _____ IN SEPERATE SECTION OF THE PATIENT CHART.

 

CHRONOLOGICAL ORDER

 
140. 

WHAT DOES THE P IN SOAP STAND FOR?

 

PLANS, FOR FURTHER STUDIES, TREATMENT, OR MANAGEMENT.

 
141. 

WHAT DOES THE I IN HPIP STAND FOR?

 

IMPRESSION

 
142. 

WHAT DO THE TWO Ds IN CHEDDAR STAND FOR?

 

DETAILS AND DRUGS

 
143. 

WHEN FILING RECORDS IN A NEW FILE CABINET, IT IS RECOMMENDED THAT YOU:

 

PLACE FILES IN THE BOTTOM DRAWERS FIRST

 
144. 

IN REGARD TO FILING, _____ IS DONE BY MARKETING THE INDEX IDENTIFIER ON THE PAPER TO BE FILED.

 

CODING

 
145. 

IT IS RECOMMENDED THAT FILING DIVIDERS OR GUIDES BE CONSTRUCTED OF _____ MATERIAL.

 

HEAVY, STURDY

 
146. 

THE PRIMARY BENIFIT OF A _____ FILING SYSTEM IS THAT IT DISTRIBUTES FILES EVENLY OVER GIVEN SPACES.

 

NUMERIC

 
147. 

THE PRIMARY DISADVANTAGE OF THE ______ FILING SYSTEM IS THA IT REQUIRES A DEGREE OF FAMILIARITY OF A CERTAIN AREA.

 

GEOGRAPHIC

 
148. 

WHEN FILING ALPHEBETICALLY:

 

HYPHENATED SURNAMES AND HYPHENATED FIRM NAMES ARE INDEXED AS ONE UNIT.

 
149. 

WHEN FILING ALPHEBETICALLY, IF TWO NAMES ARE IDENTICAL, THE ADDRESS IS USED TO MAKE THE FILING DECISION IN WHICH ORDER?

 

STATE, CITY, STREET

 
150. 

WHICH FILING SYSTEM PROVIDES THE MOST PATIENT PRIVACY?

 

NUMERICAL

 
151. 

WHEN YOU PURGE A FILE, YOU:

 

CLEAN IT OUT

 
152. 

BLUE CROSS WAS ORIGINALY SET UP TO PAY FOR:

 

HOSPITAL EXPENSES

 
153. 

IN A _____ PLAN, PATIENTS ARE ABLE TO SEE SPECIALISTS WITHOUT HAVING TO OBTAIN REFERRALS FROM ANOTHER PHYSICIAN.

 

INDEMNITY-TYPE INSURANCE

 
154. 

BECAUSE A PRIMARY CARE PHYSICIAN (PCP) IN AN HMO MAKES REFERRALS AND APPROVES ADDITIONAL CARE IF NEEDED, HE OR SHE IS KNOWN AS THE:

 


GATEKEEPER

 
155. 

WHICH TYPE OF HMO IS COMPOSED OF PROVIDERS WHO PRACTICE IN THEIR OWN INDIVIDUAL OFFICES AND RETAIN THEIR OWN STAFF AND OPERATIONS?

 

INDEPENDENT PRACTICE ASSOCIATION (IPA)

 
156. 

PART ___ OF MEDICARE WAS CREATED TO PROVIDE COVERAGE FOR BOTH GENERIC AND BRAND NAME DRUGS.

 


D

 
157. 

THE ONLY PRACTITIONERS THAT CAN CURRENTLY BILL MEDICARE WITH THE HARD COPY CMS-1500S ARE BUSINESSES WITH:

 

FEWER THAN 10 FULL-TIME EMPLOYEES, INCLUDING PROVIDERS.

 
158. 

PHYSICIANS WHO TREAT PATIENT'S UNDER WORKERS' COMPENSATION PLANS ARE USUALLY REQUIRED TO REGISTER WITH THE STATE WORKERS CPOMPENSATION BOARD?

 

ON AN ANNUAL BASIS

 
159. 

UNDER WORKERS' COMPENSATION, A PATIENT WHO HAS AN INDUSTRIAL INJURY IS BILLED:

 

IF TREATMENT WAS GIVEN WITHOUT AUTHORIZATION

 
160. 

WHEN PATIENT'S WITOUT HEALTH INSURANCE ARE SEEN IN THE MEDICAL PRACTICE, THEY ARE C;ASSOFIED AS _____ PATIENTS.

 

SELF PAY

 
161. 

HEALTH INSURANCE OFFERED BY PRIVATE COMPANIES TO PERSONS ELIGIBLE FOR MEDICARE BENEFITS AND SPECIFICALLY DESIGNED TO SUPPLEMENT SUCH AS BENEFITS IS CALLED:

 

MEDIGAP

 
162. 

THE TERM ____ REFERS TO TE DISCOVERY OF THE MAXIMUM AMOUNT OF MONEY THAT A CARRIER WILL PAY FOR PRIMARY SURGERY, CONSULTATION SERVICES, AND SO ON.

 

PREDETERMINATION

 
163. 


ONCE A PATIENT IS READY TO LEAVE THE HOSPITAL, ____ IS USED TO ENSURE THAT THE PATIENT IS BEING DISCHARGED TO THE MOST APPROPRIATE SETTING.

 

DISCHARGE PLANNING

 
164. 

A PROVIDER MAY NOT CHARGE A PATIENT FOR:

 

AN AMOUNT REIMBURSED AFTER ACCEPTING ASSIGNMENT

 
165. 

IDEALY, A PERSON IN EACH MEDICAL OFFICE IS DESIGNATED AS THE _____ AND IS EXPECTED TO MAINTAIN CURRENCY WITH INSURERS AND INSURANCE REGULATIONS

 

CLAIMS FILER

 
166. 

THE INTERNATIONAL CLASSIFICATION OF DISEASES, 9TH REVISION, CLINICAL MODIFICATION (ICD-9-CM) WILL REMAIN IN USE IN THE UNITED STATES UNTIL OCTOBER 1 OF WHAT YEAR?

 

2013

 
167. 

WHO PUBLISHES CURRENT PROCEDURAL TECHNOLOGY (CPT)?

 

THE AMERICAN MEDICAL ASSOCIATION

 
168. 

AS A RESULT OF THE MEDICARE MODERNIZATION ACT OF 2004, NEW, REVISED, AND DELETED CODES MUST BE IMPLEMENTED EVERY YEAR ON WHICH DATE?

 

JANUARY 1

 
169. 

WHICH LEVEL OF THE HEALTHCARE COMMON PROCEDURAL CODING SYSTEM (HCPCS) INCLUDES NATIONAL CODES?

 

LEVEL 2

 
170. 

THE NATIONAL CODES ARE APPROVED AND MAINTAINED JOINTLY BY ALL BUT WHICH OF THE FOLLOWING ORGANIZATIONS?

 

NATIONAL HOSPITAL ASSOCIATION

 
171. 

WHICH HCPCS LEVEL 2 CODES ARE TEMPORARY CODES FOR PROCEDURES, SERVICES, AND SUPPLIES?

 

G CODES

 
172. 

A ___ IS USED TO INFORM THIRD-PARTY PAYERS THAT CIRCUMSTANCES FOR A PARTICULAR CODE HAVE BEEN ALTERED.

 

MODIFIER

 
173. 

THE EVALUATION AND MANAGEMENT (E/M) SECTION CODES ARE DIVIDED INTO ___ CATEGORIES OF PROVIDER SERVICES.

 

17

 
174. 

WHEN CODING, THE PRIMARY REASON FOR THE OFFICE VISIT IS LISTED FIRST, AND OTHER REASONS ARE LISTED IN WHAT ORDER?

 

IN ORDER OF THEIR IMPORTANCE

 
175. 

WHEN CODING, YOU ISOLATE THE MAIN TERM FROM THE PROVIDERS STATEMENT AND THEN LOOK IT UP IN THE:

 

INDEX

 
176. 

ICD CODES ARE DESCRIPTIVE OF THE:

 

DISEASE OR CONDITION