Best Etiquette Questions and Answers (Q&A) - ProProfs Discuss

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What do you need to say or ask when putting a caller on hold?

E. Stanley, Technical writer
Answered: Jun 27, 2018

Let us say that you are about to put a caller on hold, what will be the most appropriate thing to say? You need to ask if it is okay that you put a caller on hold. If the person answers yes, then...Read More

2 Answers

1702 views

Why are telephone greetings so important?

M. Porter, Senior Executive
Answered: Dec 14, 2018

Telephone greetings are so important because it is the first impression which can set the mood for the rest of the phone call. If you are calling to tell a loved one that someone had passed away...Read More

5 Answers

1131 views

What do you do if you are having a conversation with your colleague and the phone rings?

E. Stanley, Technical writer
Answered: Jun 27, 2018

What you will do will depend on what you and your colleague are talking about. If you are talking about something serious, you can check who is calling. You need to decide based on your...Read More

2 Answers

1113 views

Why are telephone greetings so important?

Rosalyn Bechu
Answered: Jun 15, 2020

Customer services Be appropriately formal Smile when you speak Must be polite and courteous while answering telephone calls Speak clearly distinctly and with a friendly courteous...Read More

2 Answers

1017 views

What does it mean to publish a post or write an email in all CAPS?

MSenglishdept
Answered: Apr 16, 2024

It means you are shouting.

1 Answer

655 views

What do you do if you are the having a conversation with your colleague and the phone rings?

John Smith
Answered: Apr 16, 2024

Tell your colleague to wait.

2 Answers

488 views

What do you do if you are expecting a call on your cell phone but you have to go into a meeting?

Ken Wilson, Marketing Analyst
Answered: Jan 02, 2019

There is the question that is not included in the optional answers: is the expected call really that urgent? If the answer is yes, I would assume it is of the order, The President or The Senate...Read More

2 Answers

486 views

What should you do if you get a text message while in a meeting?

Mamogale
Answered: Apr 16, 2024

Wait until later to ,it is rude to read and reply to the message.

1 Answer

391 views

What is the difference between Respect and Honor?

C. Perez, Writer
Answered: Oct 13, 2020

Respect and honor are two words that can be easily confused for each other in the sense that both words are used to show our admiration for something or someone we value so much. However, one of...Read More

4 Answers

149 views

Etiquette Questions and Answers (Q&A)

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