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A+ Certification Study Guide: Diagnosing & Troubleshooting

NIC (Cont...)

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  1. The adapter stopped working without apparent cause:

    • Run the diagnostics program that came with the NIC.

    • Try reseating the NIC in its slot, or try a different slot if necessary.

    • The network driver files may be corrupt or missing. Remove the drivers and then reinstall them.

  2. The Wake on LAN (WOL) feature is not working.

    • Ensure the Wake ON LAN cable is attached and that power is being applied to the computer.

    • Check the BIOS for its Wake ON LAN setting. Some computers may need to be configured for WOL.

    • Ensure the network cable is fully attached to the adapter.

 

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