- In 2014, the Wal-Mart website had 54 million Unique Monthly Visitors each month
- Amazon had 149 million visitors while E-bay had 91 million visitors each month on an average the same year
Update your Canned Message Library Frequently It will take no time to convert your visitors into buyers once your are able to positively define their user experience on your E-commerce property with the help of live chat. Review your pre- scripted messages frequently, modify them when needed, and update your canned message library with new messages when you have new products or services to announce to your chat community. Start a Conversation through Email If you wish, you can seek your visitors’ permission to add their email addresses to your mailing list. Once you have received their permission with the help of a check box, you can engage your visitors which is a stepping stone to closing sales. Use the mailing list to send product alerts, sales notices, helpful tips and other information. What strategies do you use to turn your website visitors into active customers using live chat ? Do you have a story to tell? We would love to hear from you in our comments section.